To start if you want to avoid frustration stay away from this holiday inn Washington St in Somerville. Room smells when checking, they didn't want to change the room, it took them 2hr to send someone with refresher, no remote for TV. Leave for house keeping, came back after 5hrs room was still not done overall the staff was useless with attitude + Service was terrible. I have been to many other Holiday Inn before with complaints, but this one👎 never will I go back on this one.