9.2
超棒
基于 721 条评论
清洁度

9.6

客房舒适度

9.2

地点

9.6

服务和设施

9.2

旅行者评论 La Mamounia

每页评论数
20
40
热门评论
Yun ting
icon-家庭
家庭
10.0
/10
评论于 411几周前

Hotels.com verified review

非常的棒,完美的住宿,飯店本身就是一個景點,一整天待在飯店也不嫌多,宮殿式的泳池也是經典,也有戶外泳池,花園也很漂亮,非常的舒適。
Verified traveler
8.0
/10
评论于 511几周前

Hotels.com verified review

酒店历史感浓重,每个细节都值得品玩,泳池边的自助早午餐品类很全,味道也不错,很推荐。房间面积偏小,窗子很多,整体感觉还可以。酒店著名的街拍长廊,随便拍拍都是大片。
Gloria
icon-家庭
家庭
10.0
/10
评论于 544几周前

Hotels.com verified review

We loved the trees, the garden, the kindness of staff.
Fredrika
icon-双人入住
双人入住
10.0
/10
评论于 14几周前

Hotels.com verified review

Lagom temperatur i poolen
Susan Alice
icon-
8.0
/10
评论于 14几周前

Expedia Group verified review

My room was freezing cold. Unfortunately the radiator from 1920 didn’t work. The engineer made 4 trips with different tools at 11:00 at night but still couldn’t get it to work. I slept in my clothes. The shower was lovely but seriously flooded the bathroom with 3 inches of water. My chicken dinner at the Asian restaurant was undercooked which is a recipe for serious illness and rice was $15 extra. Not great value for your money. .the security was oppressive until I understood why and then it was much appreciated. The comped my drink but still
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Lykke
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 14几周前

Hotels.com verified review

Fantastisk sted
Maurice
4.0
/10
评论于 14几周前

Expedia Group verified review

My bed mattress was so soft that I woke up next day with a very serious back pain. Not good when a week of golf is following your stay at this prestigious hotel. I ask them to correct it , and they did changed the mattress promptly. Nevertheless , such a high rated hotel ( and high cost one) should not accept from their staff a badly used mattress to the point where it is ruined down. Another détail: you flush the toilet, yet it does not eliminate the paper still floating after 2-3 flushes. Hum…..
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Maria Crist
icon-双人入住
双人入住
10.0
/10
评论于 15几周前

Hotels.com verified review

Hotel maravilhoso
Susan
icon-双人入住
双人入住
10.0
/10
评论于 15几周前

Hotels.com verified review

Wonderful staff. Beautiful, historic property
Maciej
icon-朋友和家人 好友同行
朋友和家人 好友同行
6.0
/10
评论于 16几周前

Hotels.com verified review

The hotel is very beautiful with absolutely stunning gardens – the grounds really make a big impression and create a wonderful atmosphere. The food is very good and the staff is polite and friendly. However, you need to be very careful with room location. Rooms not facing the garden are very noisy, which can significantly affect the stay. Communication by email is also quite poor – we never received replies to some of our emails, including one regarding flowers that were delivered to the hotel and were unfortunately of very poor quality. Overall, we have mixed feelings. On one hand, it is a wonderful and impressive hotel, especially because of the gardens. On the other hand, small issues like noise and lack of email communication negatively affect the overall experience. We would still recommend the hotel, but strongly advise choosing a garden-facing room and confirming important requests in advance.
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Leonardo
10.0
/10
评论于 16几周前

Hotels.com verified review

.
Jose Arnoldo
10.0
/10
评论于 19几周前

Expedia Group verified review

N. A
Ahmad
icon-
10.0
/10
评论于 19几周前

Hotels.com verified review

One of the best hotels in the world
Io
icon-双人入住
双人入住
10.0
/10
评论于 19几周前

Expedia Group verified review

Our stay at La Mamounia was overall a beautiful experience. The property is stunning, the gardens magical, and the service throughout the hotel warm and attentive. I was also pleasantly surprised with a thoughtful birthday gesture of cake and champagne, which was greatly appreciated. Upon arrival we were initially taken to a room without a balcony, although that was not the category we had booked. However, we were allowed an early check-in, allowed to use that room to shower and within an hour the team moved us to the correct room with a balcony, which was appreciated. Unfortunately, our dinner at Le Marocain on my birthday was not as pleasant. I had specifically requested a table in a smoking area, but we were first offered a table indoors and told I would need to step outside if I wanted to smoke. We were then seated in what appeared to be a small private alcove, only for another couple to be placed immediately beside us, leaving virtually no privacy as we could hear every detail of each other’s conversation. The food was also somewhat underwhelming, and the experience felt rushed. Despite this, La Mamounia remains an iconic and breathtaking place, and overall our stay was memorable ✨
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Ariella
10.0
/10
评论于 20几周前

Hotels.com verified review

Tudo perfeito. Pequena sugestão de adicionar iluminação nos banheiros do quarto hivernage (chuveiro e reservado são muito escuros) e uma cortina ou porta corrediça no espaço do chuveiro.A abertura do chuveiro deixa o banheiro inundado. O piso molhado e o escuro total, seja dia ou seja noite (não há janelas no banheiro), torna o banho de chuveiro um ato de coragem para idosos ou pessoas com alguma dificuldade de locomoção.
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Arianne
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 20几周前

Hotels.com verified review

Hotel excelente. Equipe gentil e profissional. No check in, não acharam a reserva de um dos nossos 2 quartos. Mas depois de alguns minutos, o problema foi resolvido e a própria equipe nos enviou uma msg desculpando-se pelo equívoco. As dependências do hotel e o jardim dispensam comentários. Superou todas as expectativas. Localização excelente e o serviço de concierge é impecável.
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Frank
icon-双人入住
双人入住
10.0
/10
评论于 21几周前

Expedia Group verified review

Es ist ein Grand Hotel alter Schule: Service steht an erster Stelle, Zimmer, die riesige Parkanlage und das Essen sind einfach grandios
Anastacio
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 21几周前

Hotels.com verified review

Bom quarto. Equipe impecavel
Tumaini
icon-亲子同住
亲子同住
8.0
/10
评论于 22几周前

Expedia Group verified review

Honestly, this was "Average" (3-Star), but it got upgraded a star because of 1-2 service/concierge agents. They did really go above and beyond to help transport luggage left behind from Marrakech to Casablanca, and one who served as a translator when my wife was sick and had the doctor visit us in the room. Otherwise, I find the place to be too conceited about what they think their persona actually is. Four Season, Mandarin, Aman and of course the Royal Mansour - all better options.
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QIU
4.0
/10
评论于 22几周前

Hotels.com verified review

La Mamounia is undoubtedly an iconic and historic hotel, showcasing the finest Moroccan craftsmanship and architecture. The atmosphere and decor reflect true luxury and tradition. However, there are several points that, in my opinion, are below the standards expected from a 5-star establishment.The rooms are surprisingly small compared with most other luxury hotels in Marrakech. They also lack basic amenities, such as an iron, and the minibar selection is quite limited for a hotel of this category. Additionally, the hotel allows smoking in all its restaurants, with no designated non-smoking areas. This is very uncomfortable for non-smokers and contrasts with the non-smoking policies common in most top international hotels and in Europe. Lastly, breakfast is served outdoors near the pool, even in chilly weather. Many guests were wearing jackets or using the sheets provided by staff to stay warm. It would be much more pleasant if guests had the option to dine in a comfortable indoor area during colder mornings. Overall, while La Mamounia remains a beautiful and historic property, attention to these details would make the guest experience truly match the 5-star reputation it carries
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每页评论数
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