Sonesta Essential NW Houston

探索 Sonesta Essential NW Houston
7.0
基于 863 条评论
清洁度

7.2

客房舒适度

8.0

地点

7.6

服务和设施

7.6

旅行者评论 Sonesta Essential NW Houston

每页评论数
20
40
热门评论
Wenxuan
2.0
/10
评论于 59几周前

Expedia Group verified review

住宿条件一般
Verified traveler
10.0
/10
评论于 526几周前

Hotels.com verified review

very good
Guadalupe
2.0
/10
评论于 14几周前

Expedia Group verified review

We did not stay at that place. At arrival, there were two untrustable persons, one outside and the other one was inside the location, this one joined the one outside. When my family noticed that, they got nervous and we decided to leave the place, at the same time we asked for reimbursement and they denied to reimbursement.
AJaysha
8.0
/10
评论于 15几周前

Expedia Group verified review

Quiet area comfortable beds nice staff Roaches was coming out the walls & ac unit
Anaja
icon-休闲 亲子同住
休闲 亲子同住
2.0
/10
评论于 15几周前

Expedia Group verified review

Breakfast was weak. Bedroom was ok besides toilet not working then the maintenance man supposedly came to fix it just for it to break again. Housekeeping didnt bring fresh towels the whole weekend.
Norian
icon-休闲 好友同行
休闲 好友同行
2.0
/10
评论于 16几周前

Expedia Group verified review

I was highly disappointed with my stay. After we paid they waited to inform us the elevators were out and the maintenanceman will be there to fix it. It never got fixed and I stayed on the 4th floor so i had to carry everything up and down. Also had holes in the walls and Roaches inside the bedroom and Livingroom. I informed the staff and they said it was nothing they can do and they have no on-site manager. I will never stat there again
阅读更多
Kimberly
10.0
/10
评论于 16几周前

Expedia Group verified review

Custom service was excellent, great restaurants in the area
Lucy
icon-休闲 双人入住
休闲 双人入住
6.0
/10
评论于 16几周前

Expedia Group verified review

No elevator
Idalia
icon-休闲 家庭
休闲 家庭
6.0
/10
评论于 16几周前

Expedia Group verified review

Las facilidades limpias y excelentes. El trato del personal terrible. Fuimos a desayunar a las 8:40 am se había terminado el café y de mala manera nos dijeron que no había más. Es una pena que el personal de la noche en que llegamos no valorara su trabajo al igual que la señora que atendía el área del desayuno. La habitación de mi hijo te ía olor a cigarrillo y no se la cambiaron porque el olor era de las productos de limpieza, cuando realmente el olor era de cigarrillo.
阅读更多
mariel
6.0
/10
评论于 16几周前

Expedia Group verified review

Todo hubiera sido perfecto pero el.cuarto tenia un poco de olor a cigarrillo y cuando lo indicamos nos digeron q eran los productos de limpieza y no nos cambio de cuarto.
Eduardo
icon-休闲
休闲
10.0
/10
评论于 17几周前

Expedia Group verified review

Just the elevator are out off service but everything else is good
Michael
8.0
/10
评论于 17几周前

Expedia Group verified review

Wasn’t a bad stay at all. Worth it.
Alfredo
8.0
/10
评论于 19几周前

Hotels.com verified review

Good for the price !
Verified traveler
2.0
/10
评论于 19几周前

Hotels.com verified review

Our rims and tires were stolen off our vehicle
Elizabeth
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 19几周前

Expedia Group verified review

Second time staying here, both times have been a good experience, elevator was loud and squeaky the first time but they have fixed it since then. Rooms are clean and comfortable, breakfast was good. Will definitely stay here again.
Maricela
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 19几周前

Expedia Group verified review

La persona de recepción no debería estar en hoteles tan bellos y prestigiosos.le dan muy mala imagen
Rodney
2.0
/10
评论于 20几周前

Expedia Group verified review

1. Room 517, toilet doesn’t work. 2. The room was dirty. They didn’t clean it until the following morning. 3. They were supposed to have a breakfast buffet until 10am. They refused to cook more food, to accommodate their guests. In fact, they ran out of eggs, at 9am. I didn’t have breakfast. 4. Also, they charged me a $100 deposit for a dirty room There was an assault on a woman at the hotel. Their was a lot of blood.
阅读更多
Imani
2.0
/10
评论于 20几周前

Expedia Group verified review

horrible
Ryan
icon-家庭
家庭
4.0
/10
评论于 20几周前

Expedia Group verified review

it was okay but would not stay again, or recommend.
Jennifer
icon-休闲
休闲
4.0
/10
评论于 20几周前

Expedia Group verified review

Very disappointed in the quality of this hotel. I would not recommend. The elevator was missing buttons. Car that was parked one space over from me window was smashed and the hotel had no clue. See pics below
每页评论数
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved