家庭客房採樓中樓格局，一樓是客廳、二樓有兩間客房，分別是一張雙人床、兩張單人床。離車站近是最大優勢，早餐尚可，飯店有點歷史了，不過大致還算乾淨。

本來入住時櫃檯叔叔態度好好，酒店地點離車站十分鐘內步程很好。但到退房時居然說我未曾付錢，態度頗惡劣。擾攘了差不多二十分鐘才比我們離開，差点累我們搭不到已買票的火車. 事後估计，print-out indicated ”no card is provided by the guest”，那意大利女人看成"no card payment is provided".

Check in was easy and receptionist was lovely. Room was spacious and breakfast delicious. The only challenge we had was that our room was noisy. We were to be given a garden view room but somehow ended up with a city view which was fine, but the hotel did maintence work above us on the rooftop that was extremely loud and disruptive. We were on the 5th floor with the rooftop terrace above our room. The hotel offered us two free drinks at the bar as an apology for the disruption.

Goede centrale ligging - goed ontbijtbuffet en zeer vriendelijk personeel.

Staff was very friendly and helpful. Breakfast was the best!

駅から近く観光にも便利なロケーション。スタッフが親切で対応が良い。

Nosso banheiro estava com cheiro ruim, pois não tinha janela. Durante a chuva, na noite, o cano ficava fazendo barulho e dificultava o sono. Localização excelente. Café da manhã bom.

The staff was very nice and the room was large and very clean. We truly enjoyed our stay. The breakfast in the mornings was also very good. My only issue was that the shampoo provided was not very nice and there was no conditioner. I had to go out shopping for these, and as I was traveling, could not bring them with me. I would ten out of ten stay there again. But I would bring my own products.

The floor appears to be somewhat dusty. The breakfast was excellent.

The both was old and dark Room walls ruined Breakfast room to much coll

Nice room. Good breakfast choices. Pity no evening meals but plenty of restaurants nearby.. On day of departure we could not go to breakfast so they supplied a carry out "box". Great customer service. Short walk to Firenze Santa Maria Novella station and downtown tourist sites. Close to trams and buses.

Habitacion super comoda , personal muy atento, buena comida 10/10

The location of this hotel is spot on. There is a great restaurant across the street, and one of the main squares is less than a minute away. If you’re looking to spend a decent amount of time in the hotel, there are some things to consider. The staircase in our room creaked anytime people walked around in surrounding rooms. The AC was turned off for the hotel because the hotel staff said it was going to be cold the next day. When we tried having our windows open, mosquitoes were coming in and we decided it wasn’t worth it after getting some bites and seeing our blood after squashing some of them. The breakfast included was very nice, and there were many options. The staff was always very kind and the laundry service was very good as well. Ultimately, the hotel was nice; however, there are probably better options.

Zu empfehlen!

Our room was spacious and clean with comfortable bed and pillows, housekeeping did a wonderful job. We enjoyed the breakfast, there's a good variety and the staff very attentive and polite. We also liked the roof top area where you can have a drink, or just sit to admire the panoramic views. Location of the hotel is excellent, just a few minutes walk from main train station and T2 tram stop from airport. You can easily walk to all the tourist attraction sites, and there are many restaurants nearby.

Create location near the train station, 24 hour desk, very friendly staff, rooms are very, very spacious. The breakfast buffet is one of the nicer ones that I’ve seen with lots of variety. I would happily stay here again; no questions asked.

Très bon hôtel, bien situé, personnel agréable

This was an exceptional middle of the Price hotel. Staff was super friendly and helpful, the breakfast was exceptional, the room was very clean. They had a nice courtyard area to have a drink and a great rooftop restaurant with one of the most amazing views. The bathroom was small, but I’m seeing that is to be expected visiting Italy. The location was perfect for us, 10 minute walk to the main train station, which will take you everywhere.

Overall, this is a very good hotel and I would probably stay here again. The room was large (for Europe), the beds were super comfy, the AC worked well, and the included breakfast was very tasty with a good selection. I have mixed feelings about the location. Walking from the train station to the hotel using the Google preferred route, we thought it was rather sketchy, even in the middle of the day. For two of the three nights noise from the street from party goers and homeless people kept me awake. One night it went on fairly steady until 4:30 AM. Bring ear plugs! When we walked to the train station using a different route it was much more open and clean and enjoyable. The hotel is close to the main downtown area and museums making everything very walkable. You may want to ask for an interior room though to avoid the street noise. A couple of small issues we had with our room was that the toilet would run for 10 to 20 minutes after flushing. Not a major problem, just a noisy distraction. The shower had a good, steady hot water supply, but it was hard not to get the floor wet as the glass enclosure on the tub seemed shorter than normal. They also didn't supply any lotions. The hotel had pretty good tech, but could use a proper night table beside (and between) the twin beds (they have a chair beside the bed which is much less useful).

Nice hotel with an excellent breakfast buffet. The staff were very helpful and friendly. The loft rooms were quite nice; spacious with two bathrooms.