整體滿意

Good experience. Excellent customer service. We landed pretty late and there was slim manpower in front desk. Still the staff was very helpful and solved our issues on bedding quickly. Would recommend to friends.

Good location

The building is a bit dated but kept very well. My apartment was clean and comfortable. The view literally amazing! I did not give 5-stars because wifi was really not working well and not even working 3 steps away when I was on the balcony. It is the busiest time of the year and really too many people always around during the day not always polite. Pool is the shadow for most of the daylight.

great experience, great location. will definitely check-in for further visits to vancouver.

The lobby, and elevator, could be cleaner and are showing wear and tear. Great staff, view and location.

The hotel is fine and the staff helpful. It is pricey but we wanted a view of English Bay, which we had on the 21st floor. I would stay here again!

Awesome location, views and nice to have a kitchen etc. it is very small but if you are not planning to spend much time in your room it doesn’t matter. Plus the large balcony makes up for the lack of space inside.

Love this city. Location was superb!!! Thank you 😊

The hotel is perfectly situated for Vancouver adventures, the amenities are fantastic and every member of staff we interacted with were lovely. Can’t rate highly enough.

Fairly central location to where myself and my group were planning to visit. The suite had sufficient room for us to move about and lounge, as a group of 3. All kitchen essentials were in our suite (pot, pan, cooking utensils, etc) and having ensuite washer/dryer was very handy for us.

👍👍

Gym really outdated and needs an upgrade. Old elevators. But overall decent stay

Fantastic stay polite staff

This hotel was fantastic! It’s in a great location full of restaurants and stores and good vibes. The swimming pool was lovely — and deeper than most, which for me is a bonus. The room was perfect, like our own little vacation apartment. We got upgraded to an ocean view at no charge, and the front desk held our luggage for us when we first got there and after we checked out so we could still wander the city. We were only about a 10-min Uber ride from anywhere else we needed to go! This will definitely be our go-to hotel any time we’re in Vancouver.

No electrical outlet on the washroom. Blow dryer provided, no outlet!

Booked a room with a sofa, for 2 adults and 2 kids. Used an upgrade to a penthouse and we ended up with a room either only a single queen bed and no sofa. Also, no extra bedding was arranged. I had to inquire twice to get it.

Our room in the 23rd floor is clean and everyday every time we got back its really clean Zoe is very nice make sure everything we need everyday is already in our room and the room is always clean.Thank You so much Zoe.

Staying at Sandman was very comfortable for my family. Rooms was well maintained and clean. It was like home away from home. Staffs were nice, friendly and accommodating.

The hotel is very dirty, the facilities are worn out, especially the carpet. There are stains everywhere.