Great

廁所蓮蓬頭壞了 反應後不修理 棉被蓋了會癢 除了地點好外 不會再去住

临时到罗马，如果想购物位置不错就在西班牙广场附近，下楼就是各种店铺；但是服务和住宿条件肯定不是五星，服务慢check in等了很久，房间没有肥皂要了两天才拿来；不知道是因为隔音太差还是其他原因，总有响动，每天被吵醒很无奈

It's a very good hotel location is very good for shopping, dinning and sight seeing. I'm highly recommend this hotel for everyone.

位置方便，但是比較舊

good location; bad facilities

Very classic hotel with reasonable price!

Convenient location, and old world charm. Amenities lacking like gym or swimming pool. No hot water kettle. Breakfast quality can be improved. Better than expected, and certainly better than the many comments on the list.

Beautiful lobby...nice bartender Gabriel Very bed rooms condition, lights sticking out of the celling broken bathtub pieces

The hotel was not worth the money. It was billed as a 5-star hotel but was extremely dated. The hotel was musty and had strange smells throughout, money notably in our room. The TV didn’t work, the wifi did not work in our room (but did in other parts of the hotel so we were in a dead spot). Cell service was not available in the hotel either (old thick walls) so I was in the internet dark. The staff was friendly but interaction was very limited. Not worth it - needs a major facelift and modern upgrade.

Very good Locationion

It was very good experience , in the center of Rome .

Fabulous location walkable to most of the major sites. Charming hotel, old elegance with some true charm … friendly staff! Our room had a magnificent view looking at the top of the Spanish Steps - truly stunning! We highly recommend!

Harika

Our stay was okay. The hotel is really beautiful but service is lacking. The hotel terrace is gorgeous but after ordering a Negroni, there was no waiter in sight and waited 45 minutes for someone to come back up. In addition, we had to call down 4 times to ask for robes, and were told our bags would be sent up to our room but they weren’t and had to call multiple times, in addition to the fact that there was a screaming woman on our floor who was drunk and yelling for 30 minutes and we had to call down 6 times before security came up to escort her. I understand that unruly guests happen, but we shouldn’t have had to call so many times or waited so long for security to come.

I have stayed in this beautiful historic hotel several times over the years. This was my first stay since here since 2016. I was upgraded to a very large suite. The suite was very large, quiet, private and clean. I slept great! The mini bar refrigerator was not cooling (I did not report it until departure) and it was impossible to use the shower without water going onto the bathroom floor. Those are my only complaints. The hotel, overall, was very quiet. I do not know the current occupancy, but the grand salon was generally empty.

Desde o check in até o último momento da estadia o Grand Plaza não se cansou de nos decepcionar. Já no primeiro atendimento da recepção, fomos cinicamente conduzidos a um quarto de categoria inferior ao que tínhamos acertado. Os atendentes, debochados e desleixados, demoraram horas para finalmente nos acomodar corretamente. Este péssimo padrão de atendimento, serviço e limpeza se manteve ao longo de toda estadia.

Run down old property. Room with bath tub, no shower???!!! Air conditioning poor operation. Wi-fi in and out all the time. Breakfast was fine.

Flott og ærverdig hotell, men rommet var litt spartansk og ikke særlig stort. Eldre bad. En del støy fra gaten om natten. Fikk ikke rene håndklær eller redd seng en av dagene.

Wonderful hotel