It’s a nice old-school hotel which is centrally located between the train station and the old town so ticked all boxes for us. Room was well appointed and dark when it mattered, bed was comfortable and A/C worked well. Only negative is that the mini bar was filled with items that auto charge to your account once you move them, so you can’t fit much of your own personal items in the fridge.

Good location for traveling

Clean and convenient hotel. Breakfast had many options. Staff was very helpful.

Thank you for an uneventful and pleasant stay.

Superb all round- we will use again for sure

Gut gefallen

Bodde i en fin svit samt trevlig personal och bra läge gjorde vistelsen mycket trivsam.

The room was old and needs updating. The area around the A/C was dirty, and the shower door was broken. At check-in, we were charged extra for our teenager because I booked her as a child, following Expedia’s booking instructions. However, the hotel staff said she did not qualify as a child. I contacted Expedia to complain, but nothing was resolved. If you are traveling with teenagers, be careful when selecting the “child” option during booking, as you may be charged additional fees. Overall, I was disappointed with this hotel and would not stay here again.

Lovely hotel with a nice spa, which was a great way to end our two week vacation before flying back home.

very nice hotel with friendly staff

フライトの遅延でホテルに深夜0時過ぎに着いたが、フロントのスタッフがお疲れですよねって気遣ってくれて嬉しかったです。日本人には嬉しいバスタブ付きです。チェックアウトも12時なので、部屋でゆっくりと過ごすことができました。

O quarto estava limpo e muito espaçoso. A localização é boa para quem chega de trem.

The staff was very helpful.

The Carlton is a beautiful property inside, with gorgeous decor and artwork. We stayed here on two separate overnight stays in June 2026 and did not really observe the exterior. The staff were all efficient and most were quite friendly. One point to note is that there is no drinking water available in the common areas. If you’re traveling here in the summer and have to wait in line to check in once you arrive (very likely) you might wish you had brought a bottle of water along. They do have a bar on the first floor where you can buy drinks, but it was not always staffed. The rooms are great. Our rooms only had handheld shower heads, so I suspect that’s the norm throughout. They will hold your luggage in storage. We walked to and from the train station with our luggage in tow and found that “doable”. There weren’t any significant slopes, but the terrain is not all smooth. I wouldn’t want to push more than one piece of luggage per person. There are a lot of crowds near the train station pushing luggage. FYI. Know that strikes are common in Italy. All manner of things we all come to take for granted might not be available when you need them. We arranged in advance with the hotel for a private car to take us to the airport on our departure day. It was expensive, but worked perfectly. All in all, we found this to be a really nice place to stay and would happily stay here again.

Sehr schönen Hotel, grosszügige Zimmer, ruhig. Ideal gelegen zwischen Bahnhof und Altstadt. Topp!!

Hyvä paikka hyvällä sijainnilla, lähellä juna asemaa ja lyhyt matka vanhaan keskustaan. Huoneen parveke/terassi oli hieman huono, korkealla betoni aidalla ympäröity neliö. Ainoa näkymä oli ylöspäin.

Super service ved indtjekning, og gav gerne råd om bl.a. lokale spisesteder

A

Var gjest på hotellet for 4. året på rad. Hadde juniorsuite, som var stor og komfortabel. Litt slitt, særlig gulvtepper, og dusjen hadde dårlig trykk, og ikke alltid varmt nok vann. Deilig med jacuzzi. Utmerket frokost, men for mye kø ved kaffemaskinene som var trege. Vi kommer sikkert tilbake igjen, elsker dette hotellet.

👍