Valet and front desk staff were very nice and professional. We just had some problems with the room. The room was sfuffy so the air had to stay on which made it very cold. The dumb automatic lights on the bed are just plain stupid. Either lower the brightness considerably or turn it off. The bathroom automatic night was dull so it was fine. The shower was pathetic. It has like 5 streams and the pressure was horrible. The football game was on YouTubetv and the hotel could not accommodate me. Pathetic. No reason for me not to me able to have that channel on TV when you have apps like Netflix. Just doesn’t make sense.

Overall a very good stay except the gym was not as what was shown on the site with no separate strength machines which is why we booked at this hotel... their welcome letter also states strength training machines which sadly are not here, but it was a good stay, perfect location otherwise

The stay was perfect ! The staff was excellent ! The valet in particular Noah was very very kind and gracious . We will be back

this hotel was amazing, and the valet service was so helpful as well. They helped us with all of our baggage help us unload and reload it back in the car at checkout.

Room was cleaned and made up everyday but the bed was not the most comfortable and pillows were #deflategate Parking is reasonably priced for the area but a pain to go all the way up and down the 9th floor (required). Valet would be the way to go but $40/nt is a bit much. The bar and market were expensive. Even their happy hour was sad. At this pricepoint I would expect a microwave in the room. The only one available is in the lobby shop. Staff were all very kind, warm, and accommodating

Everyone was nice and everything that I needed was available. I would’ve definitely be staying here again

I was charged incorrectly twice If I had not caught the mistake I would have been out of extra dollars

Kenyatta always makes sure I am welcomed everytime I stay.

Great place, downside is the self parking which is only on the 9th floor. Other than that, great staff, cleaned environment, felt safe.

The staff was extremely helpful and the overall ambiance of the property was relaxing.

Great stay quick location

Very pleased with my stay at the Hyatt. Very clean, staff was attentive and the location within Midtown was perfect.

Staff was very helpful and friendly.

I enjoyed my stay at the Hyatt Centric Midtown so much! The staff was extremely polite and very helpful. The room was very clean and we never experienced an issue! I would stay at this location again and recommend it to others.

We will be back

Location

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No bags in the garage and the shower

Great valet parking staff. Brent and Noah did a great job helping us take care of our car.

We ended up leaving a day early. The lady who checked us in was not very kind. We had some questions and she spoke to us like we were stupid and should just know. When we checked out it was the same thing. Eye rolls and although we didn’t ask for any money back the first thing the person said was “you booked through a third party so don’t expect anything from us.” There was construction right by the hotel making it difficult to get out but location was nice. Walking distance to restaurants and a close drive to the aquarium.