Great location

a big hotel with so so service.

5 mins walk to metro station. 1 mins walk to Costanera Shopping Mall. There are some nice restaurants around the hotel. Staffs provided excellent service and arrangement. The only thing is no good is staff ask for TIPS all the time. And the housekeeper not vacaumn the floor daily.

La habitacion necesita ser renovada, se ven varias cosas viejas y deterioradas

Yes.

It was a great stay, delicious breakfast and bed

Excellent location

It was a great, spacious suite with a view of the Costanera tower. The staff was friendly and we greatly appreciated the ability to check in early (for a small fee). The hotel is perfectly located and easily accessible to the metro anywhere else in the city.

Hotel excelente

Café da manhã, médio, deixava a desejar. Funcionários, alguns bons, outros nem tanto. Quarto limpo

Breakfast was excellent and kept me going through a busy daily schedule! Excellent cleaning service and very friendly staff.

We loved how conveniently located this hotel is for first time visitors and we were blown away by the high level of customer service, the staff took care of us.

Excelente

Top location, nice people and good breakfast.

Top location, nice people and good breakfast!

O hotel é bem localizado e o quarto é bom. No entanto, o box do banheiro acumula muita água, dando a impressão de que o ralo não dá vazão adequada. O café da manhã é saboroso, porém nada excepcional. De forma geral, o hotel não se enquadra como 5 estrelas; a experiência está mais alinhada a um padrão de até 4 estrelas.

Todo perfecto instalaciones y trato del personal.

Cafe da manhã incrível

Great location, kind staff, I wish a few spoke a bit more Spanish. I do think the breakfast could have been a lot better. Again, the location is perfect!!!

Hotel muito bom e bem localizado