综合评分和评论 The Bellevue Hotel, in The Unbound Collection by Hyatt

We had a nice stay at the Bellevue. Our room was comfortable, and clean. Our biggest issue was at Pergola, for breakfast. We ordered eggs and omelettes, which seemed a safe bet. Unfortunately, they came with potatoes that were covered in garlic and onion powder, rendering them completely inedible. We sent one of the plates back and said we couldn’t eat it , it was so bags. There was no apology, and they still billed us for it! We should have argued, but instead chalked it up to a learning lesson, and probably won’t be back.

We had the most loveliest time at this beautiful hotel. The staff was simply amazing. Friendly, helpful and kind. The hotel itself is perfect. The ambiance is amazing. I will always book at this property upon returing to Philly.

Gorgeous hotel with great amenities

The Bellevue was excellent for our stay. The Sporting Club that’s available for hotel guests to use has everything you’d need in a health club and more. The hotel is quiet and located in walking distance to several shops and restaurants. Hotel staff was friendly and the XIX restaurant within the hotel was a delightful experience.

Very nice and relaxing stay. I can't wait to visit again. Everything was perfect.

Nice room, good location

This is a beautifully renovated hotel. The room is large, uncomfortable, with the top and finishes. We were on the first floor, so unfortunately, we could feel the subway going by underneath. We went for the buffet breakfast this morning, the room was stunning and bright. However, the Food was not as bountiful as you would hope. Most of the dishes, run out quickly and took a while to be replaced. Service was very slow, although the staff were lovely.

Everything was wonderful, definitely a 5 star experience.

We had a really nice stay at the Bellevue for a graduation weekend. The hotel is located in a great part of town around wonderful restaurants and it was easy to navigate to other parts of the city. The room was huge and beautiful. The staff was very friendly. The service was okay- we had a few issues like we never got a bottle opener we requested from the front desk to open a soda that was delivered by room service so we needed to use keys to get it open. Room service also took awhile during peak times and in room dining closed before 10pm. But overall, we really enjoyed our stay and would definitely come back again.

A few things needs to be maintained better.

This was my first stay at the Bellevue. It has been beautifully restored, both the public areas and the lodging rooms. I especially appreciated the Nespresso mini coffee maker and mini-fridge. The hotel is on the block to the north of the Academy of Music, so it was very convenient for my visit to the ballet. Disabled access is less than ideal, but I understand that they are building a ramp entrance near the front of the lobby. For now, you go to the back entrance and use a little lift to get into the back lobby. Several excellent restaurants within a block: Estia (Greek), Le Pain Quotidian, and Tuscany Cafe were my favorites.

Opulent, extremely clean, quiet. Staff is helpful and very professional.

Excellent hotel

Lovely indoor courtyard. Clean room, great water pressure.

Nice location

The historic nature of the hotel was stunning and the surrounding buildings were also rich with history. Our hotel room was huge and clean, but it had a window that wierdly opened to nothing, smh... made the whole room feel bit dungeness and we were on the 12th floor! There's no room service and the advertised food court is no longer there. I have mixed feelings about recommending this hotel at the moment, but I'm willing to give it a second chance in hopes of a better experience. BTW, staff at the only restaurant in the hotel was really great!

This is a georgous place but as of yet it has almost no amenities. It needs another year or two. Also I was put in a room with no outside window. Make sure you ask about that when booking. I was in a big hurry or i woud have changed rooms.

Great job renovating an historic hotel

I was staying there so I could be safe because at home I was not. They cancelled an up coming reservation and would not let me extend my stay because they feared the “safety of their staff”. When NOTHING happened and my outside issues did not come into the establishment. I was actually safe there and they just threw me out to the wolves and had zero compassion for why I was staying there. Spent thousands of dollars to be treated like dirt and made me feel worse about my situation instead of giving me comfort and security of which a hotel should be giving. Nothing happened at the establishment and nothing would have happened because no one knew I was there. I would never recommend this hotel to anyone or anything. Staff at first was welcoming and when they found out I was there because I wasn’t safe at home they kicked me out right back to my outside situation without hesitation. Now I have to find another place to stay. Spend more money. Don’t ever stay here if you want comfort. Plus their back elevator that is supposed to require a key card to operate is able to be used by anyone without a key card. Open for anyone to get on and go to any floor or room in the hotel.

Great staff. Felt safe