They casually threw away my food worth 100 dollars when I called the front desk, and made no apologies for it. They kept making excuses, and the door of the room could not be opened, which led me to be locked out at 10 o'clock at night, and there were cockroaches in the room.

Nice

good

卫生间有蟑螂，晚上睡觉蟑螂爬过我身边！

距离icon park很近，water park很受小朋友喜欢

Si todo limpio tiendas cerca del hotel y restaurantes todo cerca del área un buen sitio para pasar en familia 👌😌

The rooms very clean and comfortable the staff are kind and helpful Family friendly environment shops near by my son loved the water park overall an excellent experience I would go back again

Estaba cerca de todo

The room is very dated and had an order.

En general todo bien

⭐️⭐️⭐️⭐️⭐️ The room was very clean and comfortable, and the staff were welcoming and helpful throughout our stay. The property is family-friendly, with activities that kept both kids and adults entertained. We also appreciated how close it was to shops and restaurants, which made everything very convenient. Overall, a great place to stay — we’d definitely come back!

Friendly sraff

Friendly staff! But room was not clean, hair all over bathtub, roaches in the bathroom. Beds were very uncomfortable and sheets were very thin

Me pareció bien

Los productos de aseo que utilizan están muy malos ya que el shampoo deja el pelo tieso adicional el aire del cuarto olía muy mal

Room had roaches we got bites on our bodies look like bed bugs sheets were moist the place was disgusting

Amenities were awesome. Staff so pleasant & friendly. Water Park very safe & happy for the life guards. Only discomfort was the small beds in the double bed room

Muy buena atención

El último día en la noche no tuvimos agua caliente

La pasamos excelente, no se porque los comentarios negativos. Mis hijos disfrutaron muchisimo la piscina, los juegos, las actividades y los waffles. El ambiente muy relajado y la atencion del personal muy amables todos, desde el checkin hasta el checkout. No nos olvidaremos de Sandra que nos brindo un desayuno muy agradable ! Sin duda volveremos!