综合评分和评论 Sonesta Select Dallas Central Expressway

Muy buena experiencia en la estancia porque el hotel es nuevo y esta bien cuidado

A/C didn’t get too cold like I like it. Overall nice and clean. Blackout curtain rod was broken. I notified staff when I checked in.

Everything went well

Clean. The pool was closed. There was no breakfast. Slight humid smell to room. Super kind staff. Professional. If you do not care about a pool or breakfast. Perfect for you. Also the exercise room was efficient. Nice treadmill. Some weights. I got a great workout in!

It’s very old and dirty

It rained and water was leaking through the elevator.

Will never stay here again. Fire alarm went off no problem but no staff communication. Uncomfortable so didn’t sleep.

I did like the easy check in and politeness of the staff. The room I had was right next to the area being renovated or had some type of water damage to carpet. The smell was so bad that I could not sleep. My room was immediately changed the next morning. The new room did not smell but the tub was dirty. The room key did not always work either. I was there for a total of 3 nights.

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Not recommended.

Definitely nothing unique that I saw. There was someone in a van in the back of the hotel with sheets up in the window. The hallways were hot, doors were broken on the maintenance room, and it seemed like they were understaffed. I called the morning of my check in like 5 times and got no answer.

Lobby smelled lovely. However, the third floor had fans running apparently due to wet carpet just past our room. Smell was very musty and electrical outtlets did not hold appliance like hairdryer in place

Good location. Nice place!

Avoid this hotel if you value security, cleanliness, or even basic functionality. I stayed June 26–29, 2025, and had one of the worst hotel experiences I’ve encountered. At check-in, I was given keys to a room that was already occupied. When I returned to the front desk, a staff member walked with me and opened the door — revealing another guest’s belongings throughout the room. I was reassigned, but the problems continued. The key cards failed multiple times. The phone in the room didn’t work, and the hallway phone by the elevator was also dead — so every issue required walking all the way back to the front desk. The bed linens in the room were stained. When I asked for clean ones, I was handed an incomplete set and told to change them myself. The ironing board was broken. After my stay, I contacted Sonesta with a detailed summary of the issues. Despite everything, they refused even a partial refund, hiding behind a non-refundable booking policy — a clause meant for cancellations, not for total service failure. Expedia intervened but could only offer a $40 credit. This property fails on nearly every level: security, cleanliness, guest support, and accountability. I will never return, and I strongly encourage others to stay elsewhere.

Don’t do it!!! The absolute worst experience I’ve ever had! And the building fell apart! Ceilings fell thru from top floors because of water damage. Plumbing backed up! DONYA WAS OUR ONLY SAVING GRACE!

No food even though it says there is breakfast on website. Musty smell in room. Keys had to reprogrammed every day. Some water line break and they cleared is to go in but the alarm continued for 40 minutes making sleep unbearable. So so condition. Pool area was too gross to go in. Two thumbs up though for housekeeping. They don’t clean if you are there less than a week but they made sure we had clean towels every day.

Over all the hotel was good. The pool was very outdated and not very pleasant looking, cracking everywhere, dirty. The products used in the bathrooms were disgusting, the shampoo smelled so bad, i hope they change suppliers if that's the issue and hopefully not just rotting product due to being old. The breakfast was not open, luckily we did not plan on eating there. The 5am fire alarm was not a pleasant experience but nothing the hotel could have done different. Location was good, next to a grocery store and CVS. LYFT/UBER picked up with no issues. Hotel personnel were wonderful and helpful.

Ok stay, need to fo a better job cleaning in between visitors i must say

We went to this hotel after another was a disaster. This was everything the other one wasn't. We would definitely stay here again. Absolutely wonderful. Only improvement would be an included breakfast but we were able to get some easy options from Walmart for that.

Rooms had a mold mildew smell