The Westin Resort & Spa, Cancun

探索 The Westin Resort & Spa, Cancun
8.4
非常好
基于 1,834 条评论
清洁度

8.6

客房舒适度

8.4

服务和设施

8.6

旅行者评论 The Westin Resort & Spa, Cancun

每页评论数
20
40
热门评论
Neal
icon-商务和休闲 亲子同住
商务和休闲 亲子同住
4.0
/10
评论于 89几周前

Expedia Group verified review

The air conditioner in the room was very noisy and dripping water. The room smelled of latex paint and we had to change rooms and hotels the next day.
Elizabeth
4.0
/10
评论于 13几周前

Hotels.com verified review

Staff were amazing and lovely. We booked an ocean view room and the ocean was fantastic. Unfortunately, they put us in a room that was doing construction directly above our heads - starting early morning (hammering, drilling, etc) and lasting throughout the day. We were hoping for a relaxing stay so this was not ideal.
Akia
10.0
/10
评论于 13几周前

Expedia Group verified review

Clean room, friendly staff and I loved the activities that was at the resort. It was a great time
Alvin Sugue
10.0
/10
评论于 13几周前

Expedia Group verified review

Yes everything is very good.
RODRIGO
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 13几周前

Hotels.com verified review

Muy limpio y cómodo
Mohamed
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 13几周前

Expedia Group verified review

Very nice resort, breakfast was good. beach was ecellent and having a heated pool open until 10 pm was fantastic.
Johan
icon-双人入住
双人入住
10.0
/10
评论于 13几周前

Hotels.com verified review

Bra läge och bra faciliteter. Bekväma sängar och sköna sängkläder.
Jagoda
8.0
/10
评论于 13几周前

Expedia Group verified review

The hotel is old and needs some renovation but the service was excellent
Laurie
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 13几周前

Expedia Group verified review

The staff was absolutely amazing. So friendly and helpful Room was spacious and clean.
Joseph
icon-朋友和家人 家庭
朋友和家人 家庭
10.0
/10
评论于 13几周前

Hotels.com verified review

Great rooms and spotless great housekeeping. Not many restaurants.
Leah
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 14几周前

Expedia Group verified review

Everything was lovely the staff were super nice the bathroom had some problems with chips and stain on basin board but overall fine
Nicco
2.0
/10
评论于 14几周前

Expedia Group verified review

We arrived and there was a plumbing backup causing water to come up from the floor, instead of switching our room we waited as maintenance replaced multiple floor tiles.
Karen
icon-休闲 家庭
休闲 家庭
6.0
/10
评论于 14几周前

Expedia Group verified review

Heavenly beds are not heavenly .. large material creases because of so many mattress covers/sheets made sleeping uncomfortable .. pillows were shoved into small ill fitting pillow cases, too large hard pillows gave us neck aches .. they had no flatter or small pillows Towels were thin and scratchy. Otherwise the room was good. One dinner at the Stone place .. both chicken meals, were dry and hard .. uneatable .. they still charged us full price The staff were absolutely amazing .. we loved everyone. Other than the one bad meal the food was great .. salads and all the tacos were to die for.
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Melodee
2.0
/10
评论于 14几周前

Expedia Group verified review

Wet sheets. Dirty towels. Dirty floors comforter!!! r. Rusty water in bathtub. I want refund immediately!!!!! Manager wanted to argue with me!!!!
Michal
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 14几周前

Expedia Group verified review

Everything was Amazing BUT the room didn't have a smart TV so I couldn't watch streaming with my wife. The beach is amazing. The food in the more sports bar is the best over the beach side food or fancy hut. Overall enjoyed the place, would also be nice if they ran affordable shuttle to and from the airport. Real score is 4.5/5 I round to 5 as I would 100% stay again
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Lauryn
10.0
/10
评论于 14几周前

Expedia Group verified review

Great hotel, very nice staff.
Tim
icon-休闲 家庭
休闲 家庭
6.0
/10
评论于 14几周前

Expedia Group verified review

Rooms a bit dated
Carlos Alejandro Gutiérrez
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 14几周前

Expedia Group verified review

Todo excelente. Buenas condiciones y todas las amenidades.
Madilynn
icon-休闲 好友同行
休闲 好友同行
8.0
/10
评论于 14几周前

Expedia Group verified review

Everyone was so kind in the hotel. The room was clean but the tub was leaking all over the place. The staff was incredible though! The pool and beach was amazing. Loved being here
Annalisa
icon-休闲
休闲
6.0
/10
评论于 14几周前

Expedia Group verified review

Did not appreciate the high pressure sales tactics from multiple staff members over many days. Otherwise it’s lovely for the price!
每页评论数
20
40

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