The hotel is located in a quiet street and is a walking distance to many of the tourist spots such as Opera House, Naschmarkt, MuseumsQuartier…etc. The hotel breakfast is very good, only the restaurant is always busy and staff may not be able to respond your request very fast. I had experienced ordering an earl grey tea which eventually not been served. Considering the volume of customers, it’s ok with me and they didn’t miss my tea on the next day. The hotel is using L’Occitane toiletries which is out of my expectation for a 4 stars hotel.