Overall Ratings & Reviews Mercure Angoulême - Hôtel de France

Great hotel located bang slap in the middle of town. Good parking on site (€14). Friendly and helpful staff. Hotel clean and comfortable. V good breakfast. Meal in the restaurant Bistro Bardy was ok. (Many thanks to the staff for retrieving our passports which we later discovered we had left in the hotel safe!)

Hotel Mercure is located in the hearing of Angouleme and right across the street from the Halles - a unique venue much akin to a farmer market with patisseries, bars, and wonderful food. The staff was wonderful and shout out to our bartender. He was extremely professional and knowledgeable. The rooms are good sized, very clean, and fresh.

Had a nice stay here. The only mistake we made was eating in the Hotel restaurant which was really awful. The food was really low standard. We may stay again but next time we will eat somewhere else!

Food choices poor

Fantastic stay, service, bed, breakfast, views and dining options. Take a taxi to the hotel. Walk is straight uphill from train! Especially if you have bags.l and it’s summertime. Mercí Mercure!

Amazing from start to finish staff were so friendly nothing was a problem beds really comfy

Well-located in the town center near the market and service was very good.

Great location. Good restaurant. But room had not been cleaned very well before we arrived. Most of staff friendly and helpful. But, elevator to parking wasn’t working when we left and we weren’t offered any assistance with our bags.

Lovely old building, great staff, a must-visit town,

loved the location. The staff was very helpful in everything. If my travels take me to the area again, I would definitely stay there again!

The first impression when entering the hotel is great. All common areas are what you expect from a 4 star hotel. But when we got to our room it felt like we had entered a different hotel. It was like an Ibis Budget. There was not even an armchair, just a plastic thing next to the small desk. Despite plenty of space in the room. The advertised ‘city view’ was in fact a view of the backyard with the ducts and AC units of the restaurant. All of this despite paying €20 more that their own advertised rate. All in all a disappointing experience. A shame because much of the place as well as the location are excellent

The two courtyards were perfect for gathering with our friends and the town square area was beautiful and quaint. My grandparents had their wedding reception in one of the courtyards in 1919. First time I have actually stood there! The staff was helpful and friendly.

Très agréable séjour, avec un staff très accueillant. Nous reviendront! Merci

Beautiful building in an excellent area. Decor in the communal areas is tasteful and modern but in keeping with the property. Bedroom decor is very dated but beds were comfortable. Breakfast was really good. Staff was friendly apart from guy at breakfast. Would recommend and would stay again.

An excellent place to stay when visiting Angouleme. Look forward to next time.

Excellent location in old town. Room bit small but clean

I was so impressed by this hotel. The staff were so friendly and our room was excellent. We will be staying there again and recommending it to others.

We are so impressed we travelled with our dog. The staff were really friendly. The restaurant let us take the dog with us and the food was really lovely the rooms are spacious and clean

Hotel is right in the middle of the restaurant area of the old town. The staff extreemly helpful, especially as our SUV wouldn't fit in the carpark entrance (so we used the exit).

Great place to visit and close to local market, shops and restaurants