I ordered superior room from 28/4 to 4/5. So far, the staffs were very helpful and friendly that I have ever seen. However, the assigned room was not like the room’s description posted at their Langham hotel official website. They mention that the hotel room features large picture windows, plenty of natural daylight, and a gorgeous courtyard or city view. But, my room did not have any view. It has faced to so dirty roof top. I never open the window during my holiday. I was very disappointed I paid so much money for about 6 nights but resulted I got the room with such bad view. Could you please check if they provided the incorrect room type for me?

飯店太美太舒適了！

Sehr schönes klassisches Zimmer. Concierge konnten unseren Brief nicht finden, erst nach mehrmaligen Fragen haben sie intensiv gesucht und auch gefunden. Ansonsten sehr nettes Hotel. Gute Lage

Perfect

All around A+ - the staff and accommodations are extraordinary!

Very expensive with no justification. Good location, but maintained poorly. Rooms are on the small side

Amazing experience everytime and will ho back for sure

Langham is luxury, Effortless and wonderful staff great restaurant Also great area!!!

The Palm Court is understaffed at Breakfast. Hotel rooms do show their age now

Lovely room

Very disappointing. The staff was excellent and understanding, but we had to switch rooms three times because of issues with cleanliness. Hair all over our shower walls the first time. Cigarette smoke the second time. Pretty unacceptable for any price, but certainly for this price.

Wonderful!

Amazing!

I would stay here again in a heartbeat. Truly a gorgeous hotel with outstanding staff in a very central and convenient location. Afternoon tea in the Palm Court was devine!

Very nice hotel with wonderful staff and amenities!!!!!!

Wonderful property. Outstanding service

L

It was incredible, fantastic place, location and excellent personal!

I will always stay at the Langham while in London. The service was impeccable.

Indifferent, inept staff. When issues were raised, they