酒店的位置不錯，泊車的地點不太方便，比較難找，而且車位不足。房間的設備有點舊， 早餐的服務不足，整體服務不是4星級酒店的服務水平。

Location is very good, very easy to find when you go out from Avignon train station; the outlook of the hotel is unique and attracting, we had a pleasant and relaxing experience here. Strongly recommend to stay few nights here!

離車站近，環境優美，房間大！

The hotel is at a very good location. We found good restaurants, laundry Mart within 5 min walk. The hotel is not a four star hotel. We were in the standard room which is shaped weirdly, toilet room is small, and the bathroom is nothing like the pictures shown in the website. The worst part is at night we could hear sounds seemed made by rodents. We didn't see any rodents but hearing weird sound made us sleepless. There is no bedside table or plug so we couldn't charge our phones and tablets near bed. Also one more complaint about the aircon. It is not working at night. Every day we woke up needed shower again.

+地點好 +停車方便 適合自駕者 +環境優美 +服務非常好 -客房擺設（如床頭燈方向），但不影響整體住宿

酒店鄰近車站，而又在城內，十分方便。附近是tourist center , 方便問路和計劃行程。雖然有評論說其餐廳不好，但我有去，而且我覺得水準不錯（比起大廣場的餐廳，我覺得它的食物比較好食）

This is a very nice hotel. Staffs are friendly and helpful. Quiet, and rooms are spacious and comfortable.

Exceptional location in Avignon, wonderful spacious rooms in the new wing of the cloisters. The AC was a huge relief during the heat wave! We can't wait to come back again soon.

Chambre vieillotte et pas rénové. Une forte odeur de canalisation dans la salle demain. Pas de rideaux.

Husdjursvänligt. Fick modernt rum i del som är tillbyggt på själva klostret, konstigt och fult. Själva rummet stort o ok, men väldigt mörk. Vet inte om det hade varit bättre i ett gammalt original rum fr själva klostret dock, vissa delar verkade förfallna utifrån iaf. Däremot vackert i foajé och korridorer samt restaurangen. Rörigt att hitta till p-platsen som visade sig vara precis bakom hotellet, bekvämt o kändes säkert att ha bilen där.

Super bien placé, personnel à l’écoute.

To be fair, this once elegant property is in a great location and the breakfast buffet & morning restaurant staff were excellent. Also, we were there in the middle of a severe heat wave, so staff and systems were strained to the max. Housekeeping staff were VERY NICE, but Front Desk - not so much. Our room's A/C fan was on maximum and it simply wasn't able to keep up. By Day2 of our stay, water began dripping from the ceiling steadily - we had to physically move our bed away from it. Since the hotel was booked with a large group tour 2 nights of our stay, there was no food for dinner for us on those nights. Literally, the overwhelmed staff told us to "Go away". So French! All in all this once wonderful hotel needs updating. We loved it's historic ambience and location but encounters with rude and overwhelmed staff weren't very nice at all. The good news is it was only 1 block from a very nice Italian bistro with great coffee, wonderful ice cream and cheerfully friendly staff. We loved Avignon but not in 100 degree heat with everything and everybody stressed to the maximum.

Very good localization Helpful staff Breakfast a little bit expensive

Chambre sombre en rez de chaussée, wifi peu efficace, une seule chaîne de télévision, des odeurs d’égout en entrant dans la chambre. Je n’y séjournerai plus lors de mes prochains déplacements.

It was nice and cool in the room. The staff, especially Guyton from reception, was extremely helpful. We had lunch and breakfast at the hotel and they were good.

Disaster. No hot water. Impossible to take showers. We had ti change room and even cleaning staff was rushing us out. Management is very rude. Basically no us for devices. Poor hotel poorly managed and needs updated. Even after changing room, the room still stink. A real disaster. Avoid at all costs.

This is my new favourite hotel: beautiful, classic, good breakfast, lovely staff and a roof top pool!

Une chambre au rdc avec une odeur d’égouts, une télé HS et un robinet avec une fuite. Franchement pas terrible…

The hotel appears nice af first but is in a state of disrepair and staff is very rude. We had a room with no hot water and barely functioning g shower. We paid a significant amount of money not to be able yo shower and had to change room while being treated very poorly by the rude staff anda strange maid, asking us repeatedly to vacate so she could clean an unusable room. We mined ourselves to a differed room. Staff never apologized, never offered any compensation. Dishonesty, catastrophic failure in terms of service and very unpleasant stay. Almost no plugs to charge anything. Poorly managed property.

Hôtel satisfaisant. Néanmoins, beaucoup trop d’escalier ascenseur très long.