We stayed during March Break, the hotel was nice, pool was great and breakfast was really good. I am totally okay with kids having fun during the March break, however, we were up most of the night due to kids running down the halls, screaming and banging on all the doors. We went to the desk twice and the response we got was “we apologize it is March break”. We have a four year old with us, who was unable to sleep due to other peoples kids not being able to follow the rules.

When we arrived, there was a hidden pet fee and parking fee. It was 2am, not in the mood to argue. We got to our room and had smaller beds than what I paid for. Exhausted, whatever, there then was a party in the room next door. I don’t mind noise, but they kept banging on the walls and was quite literally shaking our headboards to a point we couldn’t sleep. At 4am asked the front desk to talk to them. Unfortunately there’s not much they could do. Only stayed 7 hours because of the inconveniences.

I stay here because of the food. I get it's being renovated, but even with that there are no operable windows and the air isn't exchanged. Parking is also a misery and worse, you pay for it. I'll also note that this hotel doesn't have charging options for vehicle if you're into that.

New renovated room. Friendly staff. Great location.

Property was very dated and still charged high pricing. Slow elevators, dark hallways with stain carpet. Nice view of the water. Great entertainment at the onsite pub but no local beer available for purchase.

There was a lot of issues around parking and space, the floor around the toilet was stained with urine, the toilet ran all night and there was old Chinese food under the bed and there were sauce stains on the carpet (we didn't have Chinese food) I understand we went on a busy weekend and staff we're so, so busy - but the room was not cleaned at all.

The place is under renovation. Though I didn’t see any. Nice hotel. Pool and hot tub -nice! Staff were amazing and called me by name! Cons had a wheelchair accessible room. Ample space in room and bathroom. However, the grab bars in the bathroom are shiny steel. They are not for accessibility. You cannot use them as grip/grab bars at all. Also, you can hear the person in the next room sneeze. Rooms are not sound proof what so ever. Front desk staff went above and beyond to accommodate for the hotel physical shortfalls. However, the accessibility bars need to be addressed, as someone could get hurt.

Staff was amazing

great location easy access and food is fantastic

Clean room.. Staff was great..

Great stay. Clean room, super nice staff, and the kids loved the pool and slide. It was easy and relaxing. We’d stay again for sure.

Better parking not snow cleared. Housekeeping later in day.

My stuff went missing and the front staff had to go look for it and i had bloon for my daughter for her birthday that i left in room and it got thrown out

Friendly and helpful staff!

There was a hockey tournament which i was not inform3d of.11pm at night there was kids playing hockey in the hallways...nothing would of been done if i did not call the front desk.very dissappointing.Also if you book a night at a hotel..there should be a spot to park ur vehicle...paying for parking was not very nice to have to do.especiallty considering i had to make a parkint space as ther3 was none for us to park in.

We stayed in one of the newly renovated rooms, and thought that it was awesome.

Spotless, smelled good, very spacious!

The room was very clean and spacious

Convenient location!

Television didn’t work in our room, had to change rooms for that reason. Other then that everything else was perfect