Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World

探索 Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World
9.4
超棒
基于 891 条评论
清洁度

9.6

客房舒适度

9.2

地点

9.6

服务和设施

9.6

旅行者评论 Hotel de Orangerie by CW Hotel Collection - Small Luxury Hotels of the World

每页评论数
20
40
热门评论
CHIAHUI
10.0
/10
评论于 37几周前

Hotels.com verified review

淋浴 沒有乾濕分離 只能在浴缸 且沒有拉簾 所以洗澡的時候很不方便。 這是唯一的缺點
Yeuk nga Lucia
icon-朋友和家人
朋友和家人
10.0
/10
评论于 185几周前

Hotels.com verified review

超級超級鍾意又靚的中古味酒店 服務態度非常友善 酒店每一角都超級靚 咖啡廳有下午茶 水準高 值得一試 Balcony有canal view的房間很少 一定要提早預訂
hueyjiuan
10.0
/10
评论于 352几周前

Hotels.com verified review

So Beautiful place that we have never stayed . Nice staff. Good position to church and downtown. We love it. Thanks for the so special experience.
wei
10.0
/10
评论于 421几周前

Expedia Group verified review

整個比利時最喜歡的飯店!古蹟有特色的室內設計、精品備品、浪漫的露天酒吧欣賞運河美景、好吃精緻的早餐!很值得來
Jen Yu
10.0
/10
评论于 426几周前

Expedia Group verified review

The hotel is cozy, cute, luxury where you hardly can find such a nice place like here! I would suggest to anyone who is looking for quiet, yet the hotel is locating at central area. The city, the atmosphere, the people, everything we love :)
Ellen
10.0
/10
评论于 451几周前

Expedia Group verified review

Love the deco and the location! It's at the center of all the tourists attractions and very convenient. Staffs are friendly.
Christian
8.0
/10
评论于 16几周前

Expedia Group verified review

Clean room, excellent service.
Omer
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 16几周前

Expedia Group verified review

Hotel de Orangerie is beautifully located, making it easy to enjoy the charm of the city. The room was cozy and comfortable, perfect for a relaxing stay. While the bathroom layout was a bit unconventional and took some getting used to, everything was clean and well-maintained. The staff were warm and welcoming, and the breakfast was a delightful start to the day.
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Michael
icon-朋友和家人
朋友和家人
4.0
/10
评论于 17几周前

Hotels.com verified review

First-time guests should consider alternatives. Returning guests who remember this hotel fondly should be aware that the experience has materially changed. This hotel is no longer what it once was. Possibly due to changes in management, the overall experience has declined noticeably. We stayed here 4–5 times since 2018 and previously had consistently excellent experiences. Unfortunately, that standard was not maintained during our most recent stay. Front desk staffing felt stretched, and service came across as more transactional than attentive. We paid over €700 per night for a “romantic” canal-view room, but the room was small, dated, and quite noisy, and did not match the same room category we had booked in the past. After raising our concerns with multiple staff members about the mismatch between what was booked and what was provided, we were moved to a different room that typically sells for half the price, without any refund or additional consideration such as breakfast or a goodwill gesture. At check-in, we were also advised that booking directly rather than through a “third-party website” would have been preferable, which was disappointing to hear as a returning guest. Our concerns at both check-in and check-out—referencing our prior stays—were met with limited engagement. After three nights, it was clear that the hotel no longer delivers the level of value or experience it once did. If you stayed here years ago and enjoyed it, be aware the experience has changed.
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Ehsanollah
10.0
/10
评论于 19几周前

Expedia Group verified review

The bed was extremely comfortable. The staf was very courteous.
Oliver
10.0
/10
评论于 19几周前

Hotels.com verified review

Didn't eat breakfast
Luis
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 21几周前

Expedia Group verified review

Staff were very helpfull
Sarah
10.0
/10
评论于 21几周前

Hotels.com verified review

Staff were amazing, check in was quick.
ian
icon-商务和休闲
商务和休闲
10.0
/10
评论于 21几周前

Expedia Group verified review

Just a really beautiful hotel, location.
Sherri
icon-休闲 家庭
休闲 家庭
6.0
/10
评论于 21几周前

Expedia Group verified review

The staff couldn't have been more attentive, the entrance, common area with the lounge and dining room spectacular. The views from the antique windows were magical. Honestly, the common areas are as you would hope for such a magical historical place, the location was excellent, very walkable but quiet on a side street with the patio along the canal. It was really just our room - and not that the bed was not very comfortable, the sheets and amenities of coffee in your room and water - but for the SLH and the cost, I had hoped it would be a bit more kept with the walls, carpet and furniture.
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Alain
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休闲 双人入住
10.0
/10
评论于 22几周前

Expedia Group verified review

Petit hôtel luxueux , intimiste, très cosy Personnel très sympathique et compétent Emplacement idéal dans Bruges
DULCE MARIA
icon-朋友和家人
朋友和家人
10.0
/10
评论于 22几周前

Hotels.com verified review

Excelente
Jennifer
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 23几周前

Expedia Group verified review

Room smelled like mold and was dirty and we complained the front of house was dismissive and essentially told us we should have checked in earlier to ensure we'd have a better room.
C. A.
10.0
/10
评论于 23几周前

Hotels.com verified review

Wonderful, location and staff! Breakfast was one of the best on our trip. All restaurants they recommended and reserved for us were amazing! Only drawback is older age people have a problem getting into out of their high tubs, and very low ceiling in the room downstairs-so would not recommend for people over 5’11
Katie
6.0
/10
评论于 23几周前

Hotels.com verified review

The hotel is beautiful, there is no doubt about that! It’s designed perfectly and it feels very luxurious. We were disappointed, however; to stay in a room that had quite a serious mould issue in the bathroom. It covered the walls and the ceiling and caused a very musty smell when the shower was on. We didn't spot this until later in the evening as we had dropped our bags and left earlier in the day to explore the beatiful city. We did contact reception to request a room switch but they didn't respond. It was a difficult nights sleep was I was worried about the affect of the mould on my breathing + chest.
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每页评论数
20
40

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