Overall Ratings & Reviews Red Roof Inn Buffalo - Niagara Airport

I looked at reviews before we booked, and most of the ratings were decent. I'm not sure if we just got unlucky, but we will never stay here again. We checked in quickly at check in time, then went to help a family member move, which was the purpose of our stay. We got back late that night to find that we had no remote control for the TV. While looking for the remote, we saw that the underneath of the beds were very dirty and unswept. There were no assessible outlets near the bed to allow for device charging. The light in the bathroom was connected to a fan that was extremely loud. We had 3 bars of soap, but no other toiletries. We were just looking for a decent room to spend the night after helping our family member move, and it was terrible.

Poor condition.

it was too lonely

Doesn’t want to give the $200 deposit down for The room even though nothing was broken in the room and nobody smoked in there either

We had to pay for the second dog which is extremely rare in Redroof.

Staff was friendly and helpful. Room was pretty dirty. Bathtub was filthy and wouldn’t drain, the main floors were not swept there was dirt and hair everywhere. Says no smoking allowed but our room wreaked of smoke and couldn’t even sleep as someone was smoking in the other rooms and the smoke filled into our room. Only spent one night, bed was the only thing clean thank goodness

Wife and I stayed two nights. Room was clean and bed was comfortable. Quiet.

The fridge in our room didn’t cool enough, but we didn’t really care for it since it was just for overnight. The vent inthe washroom did not work. Staff was nice and friendly.

The air freshener was too much

In one word: DISGUSTING. Used to stay frequently due to proximity to airport but no more. Door handle loose and difficult to work. Floor was filthy. Pillows flat as pancakes. Mattresses thin and worn. Sink drain stopper stuck closed, didn't drain. Pieces missing from TV remote, did not work. Bathtub drain backed up after shower. People fighting loudly at 6:30 am outside our room, almost had to call the police. And finally, two freshly used condoms in the parking lot right next to our vehicle. They now offer "weekly rates" so they attract gross clientele. GROSS. Stay ANYWHERE ELSE!!

Stayed here before and really enjoyed the hotel

There was pubic hair and other hair in the bed, sheets stained. Crumbs in the bed, on the bed and on the floor. Ants in the bath and bed area. Would never ever recommend.

They have removed the fridge microwave and hangars from the room. When I asked they said these were only in deluxe rooms?

Noisy and had no hot water at all! Went to the seat and wa stood I should have booked a better hotel . Not impressed at all

Terrible location Paid on hotels.com and then the hotel also fully charged me.

Pleasant staff

Bug, bug and more bugs. And Expedia will do nothing for you as a traveler except take more money without refunding the first amount. I will never go to a red roof in or use Expedia with all their overseas lack of customer support agents!

There is no enough towel , water , shampoo.

Horrible stay. Ants all over the room even on the bed.

i was awoken by someone yelling " you got my money". when i went to leave, there were 4 police cars and 6 police officers, outside my door.