综合评分和评论 Motel 6 San Marcos, TX - North

Toilet didnt work

Roaches hotels staff rude unprofessional

My opinion of this hotel is not good and these remarks are based on my experiences during my stay. We had reserved three rooms for four days due to a family member in the hospital nearby. Upon arrival at the hotel, there were police in the parking lot. Even though it was almost 10pm, lots of people were hanging out smoking on the walkways in front of their rooms smoking, drinking and cooking. It was evident that a lot of people were living there in the hotel. I went to my room and it had not been cleaned so after returning to reception, they gave me a different room which was dirty, had roaches and smelled of smoke and marijuana. My family members' rooms were the same. Everything on the property was filthy and smelled. Walkways were sticky and you had to dodge run off from the walkways as you went up and down the stairs. The hotel is located on a 3 lane frontage road right on a major interstate and was noisy all night long. Despite having reservations for four days, we checked out the next morning due to the state of the hotel and safety concerns. The desk staff did not know how to check us out and despite them telling us they would sort it out and get back with us, noone has contacted us and all of us are still trying to get refunds for the unused days and the hotel has been completely unresponsive. I have travelled a lot in my life and i was not expecting a 4 star hotel but do expect a little effort in maintaing a property and keeping it clean.

Never again staying. Nasty rooms. One was smoked out where people probably did drugs there.

Daniel, the evening manager was very accommodating of two nights Expedia got my reservation wrong and we had to wait to get in a room our first night because we didn't have the reservation I booked. And the room we had for sure Friday was emptied out because our Expedia reservation was canceled, when I had only asked to have Saturday night cancelled. Daniel and the housekeeper worked very hard both days to get an unbooked room ready for us. But they seemed to be very overcome with bad parking customers and too many problems with other things like a homeless lady and noisy kids on skate boards.

The lounge smelled like urine. The property was dirty. The room was filthy. Never again will I stay there nor do I recommend that place

Good if you want a decent price. Not to bad

Around the facility it looks filthy and unclean. The bedsheets in the room i paid for was not clean whatsoever. Please do better.

Safe, secure, a very drug free environment due to new management. Room service is O.M.Jesus Type of Great!!!

Very disappointed with the cleaning of my room. My comforter has burnt cigar burns. Roaches in the bathroom. Muddy show prints in the bathroom.

Clean!

Daniel was pleasant and professional. He accommodate every question and accessory we needed. Jo Tapia -

There were cockroaches in the room, no hot water in the room, burn holes from cigarettes on the bedding, room smelled awful, the smell of weed was overpowering everywhere inside and outside, people had dogs that WERE NOT OTHER DOG FRIENDLY!!!! Our dogs travel with us and LOVE everyone they meet, humans and other dogs and I will never understand others who think it’s okay to travel with dogs that are aggressive. Just my opinion. If you have to wave your hand at me to stay in my room cause your dog is that aggressive towards humans and other dogs then you shouldn’t be traveling with your dog. And the hotel should do a better job of observing and keeping these “pets” out of their hotel.

Room was filth and roach infested. The renovations were done. Just overall terribel

This property looked so unsafe i instantly canceled my reservation i didnt even go up to the room there were skateboarding individuals in the parking lot skating loitering an drinking a liquor bottle while out there there was 2 broken down vehicles one truck was being worked on the the parking lot an there were about 3 different male individuals just standing around two were out by the office another was just on the 2nd level pacing upstairs like he was on an observation deck they all had brown/tan motel 6 shirts on they looked dirty an sketchy i didnt even feel comfortable to go up an even check out my room i was really disappointed because we've chosen motel 6 several times in the past and properties were always acceptable but san marcos motel 6 was an absolute no for me

Parking space

Check in was easy and quick. The staff was very polite!

Great

This is a rough property. The staff are nice, but it is not the best deal in the area.

Since floor had no carpet, it needs to be mopped. Just getting into the tub, it was black from my feet getting wet. Killed 3 roaches & 1 got away. So needs fumigating. Had to ask for batteries for the remote, which worked the first night, but not the next. Staff was friendly & willing to help.