Lack of facilities, not even a breakfast room. Coffee was lousy.

I arrived around 7 pm on a Sunday for a business convention in the area. When I was walking in, multiple shady-looking fellows were eyeing me as I entered from outside the lobby. Once I got to the lobby, they checked me in, and I received two key cards. My room was fine. However, there is a small soap bar; bring your own soap and shampoo. Also, they lied about breakfast on this app. There is no breakfast. There is a vending machine area with high prices, and often, these old key cards do not work to get in. If you were to get a vending snack, your keycard could be demagnetized, and you would be locked out. A few times, I had to return to the hotel after hours, and I was locked out of my room three times, and the service to get me back in the building, let alone my room, was poor. I waited in the lobby for 3 hours once after trying 4 different key cards- none worked. In addition, my TV remote would not change channels from the satellite and it did not have a working HDMI port. There is no housekeeping service really offered as well. PROS: AC works great. Fridge was spacious. Microwave worked. Cons: Keycard problems and access, Lied about breakfast, service slow, half working TVS, slow wifi

Fair price. Clean. Friendly staff

Bed was to small and no usb ports . The should say on web no usb ports

Safe

Terrible

Pros: Nice and clean. Quiet. Cons: No ice machine. No lobby restroom. Vending machine was, out of this world, expensive.

I was aboutb15 minutes past check-in and the registration man let me check I and it was fast

There is no customer service on site and they charge if you need extra towels. The area seems a little unsafe.

Horrible

No shampoo no hot water

Very friendly stuff

It was affordable, clean but a little outdated

Excellent

Check-in staff was friendly and helpful. Nice size room Older property but well-kept Bring slippers as no carpet or rug

The room was very cleaned but it smelled like dirty feet!!! No coffee even served for 100 dollars really!!

Very accomidating, polite staff, plenty of shopping, and good food nearby, and the rooms were spotless upon arrival.

Not enough elevators. Difficulty reaching garbage cans. The air conditioning unit was extremely noisy. I was very surprised that there were no cooking ware or eating utensils and I had to go out to buy these items. I had to buy a toaster and a coffee makerI, pots and pans etc. It was difficult getting in and out of the tub because not enough grab bars. The trees were overgrown and blocked the hotel sign which made it difficult to find the entrance. The young man that signed me in was coughing and not masked. He also was not very sympathetic when I told him that Expedia did not disclose lack of kitchen equipment and that housekeeping services were very limited. They charge you extra if you want a more frequent change of linen. It felt like they were nickel and dining you for items that should be included. The location is rather isolated and poor driveway with potholes. The room was spacious. The air conditioner noise made it difficult to hear the television. I did feel unsafe because in the middle of the night someone was going around giggling the doors knobs as if trying to get in.

Not clean. No iron box, coffee and breakfast

Pot smoking in rooms around mine was less than desirable. People hanging out in front of and on the sides of the building smoking cigarettes and blocking walkways was challenging and undesirable. Poorly lit parking lot for walking in late at night. The GFI outlet in the bathroom was out of order. I was inconvenienced for 1.5 hours of waiting for maintenance to replace it. I have stayed in Extended stay hotels in the past, this one will be last on my list in the future, which is too bad as you are very close to my place of business that I travel to quarterly for a week each time. Finding out when I arrived that there were NO kitchen utensils, pots and pans was not what I expected. Being there for a week I expected to be able to eat and cook in the room as I have done in other Extend Dtay properties; kind of defeats the purpose of "extended stay" purpose. That info should be more prominent on your website. I made it through the week as I could not find another local hotel to move to but was glad when the week was over. The one thing I will give props to is the two employees that I encountered almost daily throughout my stay. They were very nice and tried to accommodate me as best as they could with what they had to work with. Thank you!