hotel too old

住宿期間浴室檯面及房間的落地燈都不亮。有帶小狗去但卻沒有任何小狗的服務，例如狗碗。

我們住4樓 酒店電梯要3樓轉換，都幾麻煩，大堂去電梯又要行一段路。 餐廳人手唔夠，要等好耐。。。

C’était bien, mais les chambres auraient besoin d’une mise à jour!

Super

Ma chambre était très propre, les gens sont très serviables. La seule mini chose est le gout du café au bistro, mais le déjeuné était très bon

It must have been a former government building which is fine but that means an extra effort should be made to keep it looking modern instead of Soviet. Pool was closed: first day, it was closed because of very short opening hours. Second day, we were told the lifeguard did not show up. No sign or anything. Third day, we were told there was emergency maintenance. I suspect there is a lie for either or both the second or third day. Room carpet looked dirty. Clock radio and alarm set to strange times. Back of bathroom door dirty. Window sheers dirty. Shower had very low water pressure. Shower handle dribbled. Toilet handle dripped. Room temperature was too hot and could not be adjusted; had to leave door open. Three towels for a room with 2 Queens is nonsensical. Room fridge was warm and could not be adjusted lower. USB charging ports do not work. One desk chair and one visitor's chair when there should have been two. One drinking glass when there should have been at least two. Two paper ccoffe cups when there should be about six.

The pool was amazing and the staff were amazing! The location is great too as well as the croissants at the restaurant. The room was a bit stuffy and shabby, probably due to the age of the building. We would prefer not to have bibles left in the bedside tables.

La piscine extérieure étaient bien chaude et agréable. Nous avons beaucoup apprécié nous y détendre. Bémol : Les demandes faites par téléphone au personnel n'étaient pas exécuter. Il fallait chaque se déplacer à la réception.

Pour notre part, nous avions une activité au Centre des congrès et c'était facile d'accès donc nous avons bien apprécier

Rien à signaler. Merci

La proximité

Hotel needs to be renovated. The hallways are dark and old. Felt like a university residence.

great

Perfect location. Close to the Old Port and to downtown Montreal.

Chambre tres propre, personnel courtois. Bien situé.

La chambre était parfait. Personnel très aidant. Un ascenseur était brisé et c’était très long (plus de 5 min) pour qu’il arrive

All of the staff was very courteous, helpful and nice, no matter if they were client facing staff or not! The hotel is also c’ose to the Vieux-Quebec, and the buffet breakfast was great!

Personnel très gentil, chambre impeccable et confortable.

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