hotel too old

住宿期間浴室檯面及房間的落地燈都不亮。有帶小狗去但卻沒有任何小狗的服務，例如狗碗。

我們住4樓 酒店電梯要3樓轉換，都幾麻煩，大堂去電梯又要行一段路。 餐廳人手唔夠，要等好耐。。。

everything was perfect

Missed halal good options and/or sea food at breakfast. Allergic to egg and wheat.

Great option for nearby convention

Room was worn down and didn’t seem very clean.

Decent room, not the cleanest but ok. Very poor lighting, no fridge.

Feel safe. Television did work properly. They rebooted the television at night waking us up to a glaring white light check out. Check-in was very slow. The manager told us she would unplug the television set but never get it. I am a bonvoy member but they had no record of it.

Good job!

Notre chambre était au 12e étage sous une salle électrique et mécanique donc le bruit d’

Ziemlich in die Jahre gekommen diese Zimmer.

Matelas à revoir dans les chambres. Personnel du petit dejeuner rien à redire. Pour le restaurant, plats dignes d'un snack tout simplement.

Great location walkable to many attractions. Rooms should have a safe in them. Rooms need better cleaning between guest found hair from pervious guest. Comfortable beds and pillows. Desk staff made a mistake and charged my card for the entire stay after i told her i had a reservation with Expedia. That was quickly resolved. You have to take one elevator to the 3rd floor to get on another elevator to go on to higher floors. Elevators are slow.

Proximité de plusieurs attractions de Québec

The hotel location was very good, 15-20 mins walk to Old Quebec but closer to the hotel there are lots of restaurants and shops nearby, very nice. Hotel carpet looks very old though, that's what i disliked the most from the hotel

The rooms are worn out but clean. The bed is very comfortable. Room doors are very thin and you hear every other guest walking in the corridors and in front of the elevators. it is highly difficult to sleep without disturbance. Parking garage does not belong to the hotel, it’s a separate company and it is very very dirty. The garage floors are full of piss and the garage smells very ugly.

Je parle en francais et je ne comprend pas ce qui est marquer desoler

Only issue was dirty windows on outside. Concierge not very available.

Pour la première fois de ma vie, ma réservation n'a pas été honoré. Pas de chambre pour nous à notre arrivé vers 21h30. Ils ont tenté de nous relocaliser dans un autre hôtel vraiment moins bien mais aucune confirmation du Travelodge après 45 minutes d'attente. On nous a demandé de nous rendre au Travelodge et de dire que le Delta nous envoyait. Arriver au Travelodge nous avions des doutes sur la qualité de l'hôtel. Nous avons donc repris la route pour 3h et nous sommes retournés chez nous. Très déçu pour l'anniversaire de mon épouse. Le personnel a été courtois et ils ont fait des efforts mais la déception demeure. J'avais même pris la peine d'appeler en après-midi pour être sûr que j'aurai une chambre.