The room is perfect. If you open the window, the air-conditioner would shut off automatically.
The gym room is clean and make me focus. I have try the facial treatment. The beautician made me unforgettable. I really want to continue to chat with her, her knowledge and skills are very professional.
Reception staff helped with taxi twice: good.
They could not help me with ATM. Your ATM does not take VISA: bad. They would not help me convert US$ or Euros: bad.
They extended my check-out time so I could meet my ride. excellent!
They fixed my TV, which would not turn on: good.
They did not set up my account to allow me to charge cafe meals to my room. No big deal, but the cafe staff could not understand why.
Breakfast is very good, especially the omelets.
Dinners in the cafe were good.
Air conditioning (AC) is inadequate. With it on, the room was unbearably hot and stuffy. I had to open the window and use the chair to prop it. That turned off the AC. The noise from the street (sirens and loud cars or motorcycles) was very bad.
The shower door (room 446) repeatedly came loose at the bottom.
The room was too small and crowded. It is hard for a handicapped person to walk around the bed.
There was no chair for sitting and reading: bad.
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James
6.0
/10
评论于 14几周前
Expedia Group verified review
There should be an ATM that takes VISA!
Air conditioning is inadequate, so I had to keep window open and endure the noise.
Staff helped me with late checkout. Thanks!
ADOLFO
朋友和家人 好友同行
8.0
/10
评论于 14几周前
Hotels.com verified review
La camera era pulita e abbastanza moderna
Non hanno accolto la richiesta di letto matrimoniale
Colazione buona ma non da 4 stelle
Nel complesso buona esperienza
Peccato per le finestre non insonorizzate
Arul
2.0
/10
评论于 14几周前
Hotels.com verified review
The AC wasn’t working. Had to move to 2 different rooms and it still wasn’t working. Horrible
Licia
10.0
/10
评论于 15几周前
Hotels.com verified review
I misses the bathtub. For a four Star hotel, I really expected it.
The room is big, confortável and with amenities.
When I arribes, there was missing body Motion and condicionar but was not a problem since I brought mine.
Patricia
朋友和家人 家庭
10.0
/10
评论于 15几周前
Hotels.com verified review
Very good property and delicious breakfast
Carsten
双人入住
10.0
/10
评论于 16几周前
Hotels.com verified review
Rent, godt køkken, imødekommende personale og toget fra lufthavnen stopper lige ved hotel
Paul
双人入住
8.0
/10
评论于 17几周前
Expedia Group verified review
Good quality hotel, what you would expect from a Radisson
Thor
朋友和家人 好友同行
6.0
/10
评论于 17几周前
Hotels.com verified review
Pretty decent hotel, clean and decent rooms. We stayed in a family room and it was spacious and clean but the sleep sofa and matress quite poor.
Staff was okay while not especially friendly or service minded. Did what they had to do but without a smile or have nice day.
Everybody on the trip was disappointed with the breakfast. Big selection but not very good.
Might be better for a business trip than a family trip.
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Marek
家庭
8.0
/10
评论于 17几周前
Expedia Group verified review
Ok for one night stay
Ryszard
8.0
/10
评论于 17几周前
Hotels.com verified review
Wymaga już odświeżenia ale ogólnie ok
Leszek
4.0
/10
评论于 18几周前
Expedia Group verified review
Air conditioner not working. Cant setup thermostat swish - not working ,plywood in windows.
Rafael
6.0
/10
评论于 18几周前
Hotels.com verified review
Due to a delayed flight, I arrived a day after, and when doing my check-in, I was told my room was already resold without my knowledge, even though I had already paid for a 3-night stay. The hotel was now sold out and I was told there were no oyther rooms available.
The staff was unprofessional, and instead of immediately apologizing for the inconvenience and finding me a solution for a paying customer, they blamed it on me and scolded me before trying to fix the problem, making it a very unpleasant experience from the start.
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Regina
好友同行
10.0
/10
评论于 18几周前
Expedia Group verified review
Check in was great, room was nice & and the women at the front desk were very helpful. The morning of checkout I accidentally knocked a lamp off a table and it pulled the cord apart. Not thinking I went to pick it up and got an electric shock when I touched it. I notified the front desk and the male who answered asked if I would like him to send someone up. (why else would I notify you?) Never bothered to ask if I was OK and when I checked out about 30 mins later I asked if I’d spoken to him on the phone & he said yes & that he’d called someone to fix it. Still didn’t check on me at all. I told the maids about so hopefully no one else got shocked.
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Jesper S.
6.0
/10
评论于 19几周前
Hotels.com verified review
I wasn’t very happy with the breakfast- there was everything you could think of- but the taste wasn’t the best.
I would rather have less in better quality than a lot with less quality
Rahuul
双人入住
2.0
/10
评论于 19几周前
Hotels.com verified review
Clean rooms and a very convenient location with great connectivity. Unfortunately, the front desk staff was rude, and the customer service was quite poor. Hospitality needs significant improvement.
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia