good reception

Travelling for work, staff was friendly, room was clean and location was convenient.

Clean room. Gym was clean. Breakfast was very good with plenty of options. Restaurant for dinner was quite good with large portions for a good price. Hotel was in a good location. Short distance to all the places we needed to go to. Will definitely be returning

Friendly staff, hotel is in a good location. Breakfast isn’t awesome but nice add-on if you’re short on time.

The room was clean and nice. The area was nicely located. The buffet breakfast was amazing. We had a great stay.

Staff are friendly, love the rooms and the location is perfect

Equipe altamente prestativa, café da manhã muito bom. Acomodações excelentes. Restaurante, casino. Locais de compras acessíveis a pé, bem como transporte urbano.

The room was updated and clean. The breakfast had a good variety of food. I had supper at the restaurant and the food was delicious.

Great

Nice spot

Liked location and room size

Everything was great!! I will definitely come back!

Hotel was great, lounge attached had friendly servers, it was clean & welcoming!

Oliver who checked us in was amazing and very kind. No issues with staff. The property itself is very run down and shabby. The Internet was spotty at best in our room and we kept losing connection. The top sheet had a weird brown stain on it which was outputting. The toilet paper roll had someone else's hair on it as well which was weird It was very noisy between outside street noises and hallway noises. You can hear everything. The AC units worked on. We wanted to use the constant fan in order to drown out all the noise, but that didn't work. The in room refrigerator sounded like it was days away from breaking down. The breakfast buffet was very basic and was set up in the Golden elephant restaurant which was strange. For the price we paid, it was a very basic hotel room. Honestly, you can pay $20 more for a better hotel room in a better area.

The towels were changed once every two days, the bed sheets weren't changed. The pancakes were the best choice for breakfast, eggs were cold, and sausages were dry. Staff were nice and polite, and parking was large. Overall, not bad.

Not allowing people to take break fast to the room is questionable. Some people don't eat early until arround 12noon.

Other than the bed a little too soft for my liking, I had an excellent overnight stay. I stay here most times I need to be in the city.

They will charge your credit card with a damage deposit for cleaning linen. In the pictures they sent some of the linen were clean and still folded but they billed the credit card.

Bed was clean and comfortable. Shower pressure was fantastic. Could not hear any other guests, barely heard other doors closing. Staff nice, breakfast hot and many options

Great place to stay.. fairly central - not far to all ends of the city! Close to Grant park mall for movies and groceries and Shoppers Drug Mart..