沒有給我原本預定的房間，而是給了比較小的房間

service is great. room is beautiful

Enkel frokost

The breakfast was amazing and everyone was very nice.

I was disappointed by my stay at this hotel. I booked a Deluxe double room based on the pictures on the Hotels.com website and the level of hotel, 4 stars. The description of the deluxe double room and the room I was given were not the same. The hotel staff insisted that it was a deluxe room. I still believe room 305 is not. It faced the side of the alleyway. It was very small. It by no means matched any pictures viewed under this type of room. The staff told me to deal with the agency we booked with, I had prepaid via Hotels.com. The breakfast was just so-so. Several people had to ask for plates! The buffet was almost wiped out at 8:45 on the Saturday morning. The one staff member working could not keep it maintained. Sunday was a bit better but we went down at 7:45 am. I still had to ask for napkins however.

Alt i nærheten. Koselig hotell, hyggelig resepsjonister som hjalp oss kartlegge byen mm.

La habitación y el servicio fueron estupendos. Excelente lugar para hospedarse. Gracias

Slitet men ok!

Vriendelijk behulpzaam personeel bij de receptie en het ontbijt. We hadden zonder ontbijt genomen maar konden smorgens aangeven als we dat toch wilde, wat we ook 2x gedaan hebben. Ook het ontbijt dikke prima (van yoghurt to croissants, eieren, fruit etc.) Heerlijke capuchino. Een net hotel, fijne schone kamer, heerlijk bed met genoeg bergruimte. Bad en douche ook prima, metjea en schoon. Wij struggelde wel wat met de regelknop van de douche maar best. Prima locatie ook, van hieruit is alles goed loopbaar, bus en metro in de buurt. Eettentjes op loopafstand. Dikke prima!

Pretty good room despite strange shower cabinet system has one tap and you struggle to adjust the heating of water. Rooms are very close to each other and all conversations are in your room as well. Hotel staff were kind and helpful.

Everything about this hotel is outstanding, for the price we were so impressed with the quality of the service and luxury feel of the room. The staff were very helpful in providing recommendations for restaurants etc and were very welcoming. The location is perfect, walking distance to the colosseum, Trevi fountain, and public transport links such as train stations, metro, bus stops etc. Highly recommend!

Excelente la habitación, nos hicieron un upgrade sin costo, nos trataron muy bien

The room was spotless, the bed was very comfortable as well as the pillows. The staff was exceptional! Guilia and Martina, front reception ladies, both bent over backwards to help us.

Quality service

Ok

The hotel was very clean, and the staff could not have been nicer!

Habitación excelente

The staff was very nice and accommodating. Room was clean, however, underwhelming. The bed was firm and the pillows were very flat and uncomfortable. The blanket was thin. Would’ve liked a thicker blanket especially that it was cold and rainy outside.

Everything was wonderful! The staff, the room, the location...

La chambre était superbe, spacieuse et impeccable. J’aurais apprécié un peu plus de luminosité, mais cela reste un détail. Le personnel est d’une grande gentillesse, attentionné et à l’écoute. J’ai passé un séjour excellent.