The rooms were clean updated

Underwhelming. Despite what appeared to be a recent renovation, the hotel and room weren’t updated with the best quality work (already cracked tiles, gaps in tiling, drywall not fully sanded down, baseboards gaping). The public areas felt tired too and they shared that they ran out of carpet to finish the job so have make-shift washable carpets and wood framing by the lobby. Cleaning was not great either with crumbs on the room floor and some leftover crusty toothpaste in the bathroom. Our room had 2 bedrooms and one didn’t have A/C, apparently something all these style rooms lack (was not evident when we booked). We were given an extra fan to combat the heat but it wasn’t all that helpful. Despite the staff’s kindness, a decent breakfast and a nice view out the front, we would pick somewhere else next time.

The porch was nice outside but there was ash trays everywhere leaving with a no smoking sign on the posts. The room was big but definitely needed better maintenance half painted ceilings. The stairwell smelt like sewage. This property needs a lot of maintenance. The carpet was half ripped up in the hallway with no indication of renovation.

The staff was very friendly and informative. The only thing that disgusted me was the smelly carpet in the bedroom. Musty smell. Carpet needs replacing.

All good

Overall, this hotel was okay, and you generally get what you pay for. The location is excellent and was definitely the biggest positive. It was a little overpriced during the August long weekend, but that’s to be expected. The pool is small, and the pool deck was oddly always wet. The breakfast area is also too small for the number of guests, making it feel crowded every morning. My biggest concern was the renovations on the first floor. Carpet had been pulled up and laid back down haphazardly, creating several tripping hazards. There were also exposed staples and nails in unfinished areas where I had to lift my kids over them. During our three-night stay, I never saw any maintenance staff working, so it wasn’t clear whether the renovations were actively progressing. Garbage bins in the common areas were often overflowing, and the lobby washroom was out of order for our entire stay. One small note that isn’t really the hotel’s fault: there is only one guest laundry machine, and other guests moved our laundry when we were only about 10 minutes late picking it up. The location is great, but the condition of the common areas and the way the renovations were managed left room for improvement.

Staff were very rude and unhelpful. Room was dirty and smelled like smoke. Hair all over the bathroom.

The King bed was a queen.

We had no choice but to stay here as other places were full. The place looked and smelled old, musty and badly needed some attention everywhere. Clearly the owner does not want to invest and has no pride in their business. To top it off, the expenditure was completely outrageous for what we got. Unfortunately gives a bad vibe to the city and other chain locations. That trust is gone!

Bon déjeuner, personnel accommodant mais manque d'enthousiasme. Propre en général mais le sofa-lit semble être oublié dans leur ménage. Les draps étaient sale et un chandail y avait été laissé. Ils ne semblaient pas s'en faire plus qu'il le faut mais nous avons eu de nouveaux draps.

Great staff

Nice and clean.

Na

If you have a disability, then this is not the hotel for you. several stairs to get to the rooms. Found a mouse trap in the room when I checked in. Room paid for, and drove 25 hours from Ontario to bother to complain. Bathroom was clean, but still disturbed to see that mousetrap in the room. Understand that there is renovations going on, but come on, a F'n mouse trap??!!! What else could there be. Not impressed.

Good enough. Free breakfast. Parking.

A mouse trap in the room is not reassuring. The carpets on the hall were torn up, maybe in view to be renovated. However, no mention of it by staff. A little apology for the renovations would have gone a long way.

The staff were helpful, the room and facilities spotless, and the porch overlooking the bay a treat to sit out on before heading out to our activities.

Very friendly staff

Parking is the worst. I was in the room at the end so if I came home later than the others it was really hard to park. You pay an extra 20.00 a day for your dog I thought it was included. The price was alot for 3 days but you should be informed that the price to bring your animal is an extra 20. A day. 60. Extra. But the experience was not bad and the beds were comfortable.

Staff was helpful and welcoming.