Extended Stay America Select Suites Richmond Innsbrook

探索 Extended Stay America Select Suites Richmond Innsbrook
6.2
基于 656 条评论
清洁度

6.4

客房舒适度

6.8

地点

7.8

服务和设施

7.0

旅行者评论 Extended Stay America Select Suites Richmond Innsbrook

每页评论数
20
40
热门评论
w
icon-休闲 好友同行
休闲 好友同行
8.0
/10
评论于 329几周前

Expedia Group verified review

比较偏僻,离市内旅游景点比较远。酒店前台服务人员态度非常好,有问必答。带厨房的开放式房间对家庭比较合适,厨房有微波炉冰箱和炉盘但是没有任何厨具和餐具(不知道是不是要从前台租用?)。早餐只有咖啡茶和mif fin, 太简单了。
Stephanie
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 14几周前

Expedia Group verified review

The room was gross and dogs barking. Hotel needs an upgrade. Bed was hard as a rock. Looks nasty inside. We checked out 15 minutes after we checked in. Would like refund!!
Angela
10.0
/10
评论于 14几周前

Hotels.com verified review

Great
Katrin Inge
icon-朋友和家人
朋友和家人
6.0
/10
评论于 23几周前

Hotels.com verified review

At check-in, no staff were present at the front desk, and despite my request, the second guest’s name was never added to the reservation. On the first night, we were locked out of our room because the key cards did not work. For safety and convenience, it would be beneficial to have a phone available on each floor or landing to connect with the front desk, especially overnight. The room itself also required attention: the floor was sticky upon arrival and had to be re-cleaned, and we needed to repeatedly request additional toilet paper throughout the stay.
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Kristina
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 28几周前

Expedia Group verified review

there was drug dealing going on and females showing up for private parties seemed like a rooming place and not a hotel
Rose
icon-朋友和家人
朋友和家人
2.0
/10
评论于 30几周前

Hotels.com verified review

The place could have been a little more Clinger. It looked like somebody blew the nose on the wall. The TV didn't cooperate. It was leaking, sounds all night long, and when the custodian was outside my bedroom door while I was on the stool 8 AM vacun, the floors, I was so upset, I couldn't even Tell the front desk. I just opened my door and looked right at them. You just shut the door back. You can see it on the camera. My time was 3 PM and the next day to leave at 11 AM. But not for someone to wake me up early in the morning like that, because it disturbs my rest. I work all week. And I'm a senior citizen, this is macroplane against the hotel. I was in. I would really like the one before this one. I did not like this one at all. Knowledge that my friend like it. We did not like that. Air conditioning unit right next to the bed. I wanted to be it needed more clinging. As well etc. Not please at all.
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Quamane
10.0
/10
评论于 30几周前

Expedia Group verified review

I like that it was quitet.
Lorri
icon-携带宠物
携带宠物
8.0
/10
评论于 30几周前

Expedia Group verified review

Comfortable stay.
hector
10.0
/10
评论于 31几周前

Expedia Group verified review

Good
Brandon
icon-休闲 家庭
休闲 家庭
6.0
/10
评论于 32几周前

Expedia Group verified review

Staff was nice and helpful. Hotel was pretty run down.
Verified traveler
icon-朋友和家人
朋友和家人
2.0
/10
评论于 33几周前

Hotels.com verified review

Roaches in the room even crawling on the walls outside the rooms
Wilhelmina
icon-休闲
休闲
4.0
/10
评论于 34几周前

Expedia Group verified review

The room was smelly and old.
Yan
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 34几周前

Expedia Group verified review

We like the cleanliness of the room and no odor. We can cook simple meals and feel like home, and it is convenient for shopping and eating. The bad thing is: the people upstairs are too noisy walking and jumping at night, and there is a lot of smoke in the elevator corridor. I hope that guests will cherish their belongings and keep them clean, and not bring more tedious work to the staff. When my husband and I left, we left floor drains in the bathroom and kitchen, hoping to bring convenience to the next guest. Hair and facial tissues can easily clog the sewer, so please don't throw them away casually. I also have a business company, and everyone is a qualified person, which is also a respect and encouragement for others.
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Carien N
icon-休闲 双人入住
休闲 双人入住
4.0
/10
评论于 36几周前

Expedia Group verified review

The hotel offer NOTHING. Why stay at an extended stay where you have to go buy pots, pans, plates, forks, spoons, glasses. There was nothing at all provided not even a coffee pot to have coffee. The room key stopped working when I went out to my car at 8:00 a.m. and when I went up to the lobby desk there was a metal door rolled down and they were closed. I had to sit in my car until I could wake my friend up in the room to let me back in very very unacceptable horrible stay and will never stay again
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Kristen
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 38几周前

Expedia Group verified review

This hotel was so gross, we couldn’t stay. We immediately canceled our reservation and booked a room at a different hotel. The lobby was disgusting, the room was disgusting. The people who checked in behind us also immediately canceled after they saw their room. Please take my advice and don’t book here!
Kiera
icon-休闲 亲子同住
休闲 亲子同住
2.0
/10
评论于 38几周前

Expedia Group verified review

Me and my family stayed but didn’t feel like it was clean enough everything was dirty , the hallways , carpet , the elevator as well we won’t be coming back
Joseph
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 39几周前

Expedia Group verified review

Poor place
Joseph
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 39几周前

Expedia Group verified review

False advertisement, rugs very dirty and smell. Nothing in the kitchen, had to go buy plasticware. No breakfast as advertised, no coffee. Not even soap or shampoo. No ice , l Had to ask for towels. No iron. No broom to clean. The worse place I ever stayed
Ann
icon-朋友和家人
朋友和家人
2.0
/10
评论于 41几周前

Hotels.com verified review

This was one of the worst experiences I have ever had. The only person who paid attention to our complaints was the front desk woman (not the male). The floor was sticky as if it had not been washed, feces on toliet, dirty blankets, dishwasher broken and lid fell on my daughter's arm. Advertised free breakfast and there was none, not even coffee. We wanted an efficiency so we would have a kitchen but upon arrival we were informed dishes were not provided and we would have to pay $40 for a pot, pan, and lid, dishes were another $40!! I am disabled and we were informed that we had to take out our trash ourselves. We were given 2 towels for a 3 night stay. It is a pet friendly facility which i have no problems with but the owners left their droppings in the yard so you could not walk in the yard. The furniture was old, looked as though it should be replaced, and unclean.
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Oscar
10.0
/10
评论于 44几周前

Expedia Group verified review

Nice and clean
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