9.0
超棒
基于 956 条评论
清洁度

9.2

客房舒适度

9.0

地点

9.6

服务和设施

9.2

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旅行者评论 Renaissance São Paulo Hotel

每页评论数
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40
热门评论
melisa
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 15几周前

Expedia Group verified review

Wow! Customer service 10 diamonds. The staff namely Danille was so welcoming and helpful omg. The hotel is stunning!!!! The breakfast room amazing lots of light and plants imagine a real honeycomb drizzling honey over fruits. Romance novel type stuff. I underestimated how cold the breakfast area was and the hotess a lovely warm and friendly young lady offered me a shawl. This was Customer service at a whole other level and weve stayed at the 4 seasons and ritz etc. The food was amazing we did the lounge package the welcome reception food is very good. The only downside to that was there is nothing from 11am to 530 just candy and soda. Our room was nice. The view blah. But this hotel is excellent.
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CELITA
icon-朋友和家人
朋友和家人
10.0
/10
评论于 21几周前

Hotels.com verified review

Everything was amazing!
Lisa
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 22几周前

Expedia Group verified review

I expected much more for the money. The spa was under construction and during check-in I was not given the necessary information or even told that. I found some friendly and informative staff members but the professional ism was not consistent.
Dora Grace
icon-商业
商业
10.0
/10
评论于 22几周前

Expedia Group verified review

Fantastic hotel
Polly
icon-休闲 家庭
休闲 家庭
6.0
/10
评论于 22几周前

Expedia Group verified review

This is the only hotel doesn’t provide free water hotel that we ever been, especially this is a 4 stars hotel! There is a sushi bar in the lobby. It took a hour for us waiting a sushi dish.
Victoria-Elizabeth
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 24几周前

Expedia Group verified review

Lia and the whole staff was amazing! I wish I could’ve stayed longer. I definitely plan on coming back.
Natalie
icon-商业 双人入住
商业 双人入住
10.0
/10
评论于 25几周前

Expedia Group verified review

Great location! Impeccable Service! Best hotel gym I have ever seen! Plenty of options for shopping and dinning within walking distance.
Igor
10.0
/10
评论于 26几周前

Expedia Group verified review

Great choice in São Paulo.
John Paul
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 26几周前

Expedia Group verified review

Staff was incredibly kind and accommodating. Will absolutely be returning when in Sao Paulo.
Elenyr
10.0
/10
评论于 29几周前

Hotels.com verified review

Very nice hotel, beautiful lobby, good gym and pool. Needs remodeling. Service is excellent. Breakfast area employees were excellent!
Luiz Carlos
icon-休闲
休闲
6.0
/10
评论于 32几周前

Expedia Group verified review

The property is very dated. Needs some seriously remodeling. Great located and staff - The elevator system is terrible-
juan
icon-商务和休闲
商务和休闲
10.0
/10
评论于 41几周前

Expedia Group verified review

Excellent place, awesome service
Sarah
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 42几周前

Expedia Group verified review

Very well located hotel for central Sao Paulo and nice room. We paid a little extra to get a room that was already available when we arrived at 8am and it was worth the upgrade. Club rooms are worthwhile as happy hours include a buffet and drinks and breakfast in the morning. Really helpful and lovely staff special mention to Malcoon in the club lounge who encouraged us to try Brazilian specialities and to Maria on reception for the shopping advice! The hotel dealt really well with a block-wide power outage using emergency generators to power the lobby, emergency lighting and wifi and they got the rest of the lighting/aircon back on as quickly as they could.
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John
10.0
/10
评论于 44几周前

Expedia Group verified review

Safe and quiet area with access to many fine restaurants options.
Miguel
icon-商业
商业
10.0
/10
评论于 45几周前

Expedia Group verified review

The hotel is beautiful, it has a great gym and the food is awesome
Verified traveler
icon-商业
商业
10.0
/10
评论于 45几周前

Hotels.com verified review

I was in Sao Paolo for five nights for work, and it happened to be my birthday while I was here. The hotel staff went out of their way to make my day special! (Midnight snacks and cake as per Brazilian tradition, more cake the next day… it just kept on going!) Wonderful staff, comfortable rooms, great location. Would stay here again, and hope to be back on my birthday!
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Francisco
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 46几周前

Expedia Group verified review

easy to park. electrical wallbox offered to charge my car. the swimpool was blocked due to necessary repairs. The theater in the property was nice and good.
Liz
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 49几周前

Expedia Group verified review

Central & safe area with numerous bars round about
Bradley
icon-休闲
休闲
10.0
/10
评论于 50几周前

Expedia Group verified review

Just off paulista avenue on a quiet street. Big spacious rooms and plenty of amenities on site
Jacqueline
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 52几周前

Expedia Group verified review

It was fabulous !
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