Hotel charged my card with a “Service Charge” upon departure. Took £10 as a tip. I wasn’t warned or asked about this. They refunded when I asked, but why should I ask for my money back?

Clean room, quirky features, incredibly helpful staff - car park handy - brilliant location!

I paid extra and booked a twin room . But second bed was not made up and there was no bedding . Had to request houskeeping at 10.30pm Also i had a srvice charge taken from my bank after my stay which was not stated before i booked. I stop in hotels 4 nights a week all round the country amd i have never had this in 10 years of doing so. Im afraid i wont be stopping here again. Its a shame as rooms are very nice.

EVERYYYYYYYYY SINGLEEEEEEEE THINGGGGG!!!!! The vibes, the music throughout the building, the decor, the environmental friendly everything, the clever choices of decor etc, the perfect temperature, the perfect mix of nature and modern, the utilities, the bedroom, the view, the ropes, the slippers, the attention to detail, the quality of the free hand soap, lotion, shampoo and conditioner and the freebies in the room. Love the 247 Grab and Go selection and room service. Loved the vast range of choice at breakfast, both for food and drink. Loved that the staff went up and beyond and made me feel like I was the only girl in the hotel, (and I can put money on the fact that they made every single guest feel like that!!). Nothing was a problem and their patience, professional yet down to earth, accommodating nature was second to none!!! AMAZING!From the minute we arrived, to the minute we left,I was truly in ore and just mega impressed. Special shout-out to the night Receptionist/s, security, morning Receptionists, Manager, Majid, (hope the spelling is right AND the name haha),the man with red dreads, all the morning staff to be fair and all the morning bar staff.Couldn’t do enough and I was able to have my dream breakfast, because Majid made me modifications possible with no trouble whatsoever, adding smoked salmon, smashed broadbeans and syrup AND a Valentine’s Day red rose!!! The staff did more for me than my “fella,” and I ain’t even joking!He felt so much shame ha.Thank you!!!

Amazing place to stay. Really good service

If you stay anywhere in Manchester stay here. Wow! The rooms were massive! Beds were comfortable and I love the eco friendliness. The staff were great & helpful.

Unfortunately the organisation on arrival is a bit disappointing there are staff wandering around and only 2 people on reception so if there’s a q of peopke checking/out - it can take 20 mins to get keys to your room.

Great room and great service from all the staff throughout our stay, would definitely go back on our next trip to Manchester.

Amazing hotel, very clean and staff were lovely. Highly recommend staying here

This hotel excels in every respect. The rooms are outstanding — tastefully designed, elegant, and furnished with great attention to detail. The bed, in particular, deserves special mention: exceptionally comfortable, with a wide selection of pillows that provide a level of sleeping comfort rarely experienced. The breakfast is equally impressive. The selection is extensive, high in quality, and beautifully presented — a perfect way to start the day. A true highlight, however, is the hotel’s gym. In all my travels, I have rarely — if ever — encountered such a well-equipped fitness facility in a hotel. This is not just a place for a light workout; it allows for a serious and complete training session. All of this is complemented by the hotel’s excellent location, which is both convenient and highly enjoyable. Overall, an exceptional stay that I would gladly repeat anytime.

Amazing hotel, staff were very friendly and helpful. Would definitely stay again.

Huge room (studio suite), amazing design and great location. Very clean, and great price. Only minor thing was the lights in living room half didn’t work when I reported it no one came to fix it. I would still definitely recommend and will be back.

Everything, quirky but in a nice way!

Comfy bed and lovely and clean

3 night stay in January 2026, Great location just off Deansgate at the shopping end. Nice decor, modern and funky. Staff very friendly. Easy check in. Room was very clean and serviced each day... tea coffee etc in room. Cocktail bar was relaxed and pleasant place at the end of the day. Breakfast choice was very good. Would recommend and stay again. Thanks Treehouse Team!

Clean helpful staff

Very comfy room, Great location, and uniquely themed hotel

Good service, nice rooms albeit a little small.

Everything about this hotel is beautiful including the location.

The hotel is amazing, lovely friendly staff, lovely decor and design, attention to detail was brilliant, absolutely loved the room design, so unique and different. Clean and calm atmosphere