Overall, the hotel is good. However, the front desk made a big mistake when checking me into a room that another traveller already occupied. Lucky that there was nobody in the room when I got in.

房间不好。不够高级

The premises is getting old, might need renovation soon. The area is convenient with lots of restaurants around, of course Markham not a very vibrant area by all means, but its still very accessible. The staff has been helpful, and overall it’s a good stay.

This was our second stay at this hotel, lasting 10 nights. We found everything good regarding the hotel's location and room cleanliness. We especially want to thank Agnes, our housekeeper. She is a genuinely nice person, always has a good smile, and kept our room neat and tidy. On the other hand, we feel parking should not be charged on top of the room price.

房間殘舊，絕對不是Hilton的水平，床褥已經沒有彈性，軟塌不能入睡

第二次，不錯，不錯

The staff is nice and helpful but the hotel maintenance is bad. The facility are old and not reasonable at this prices. Hope will improve coming future.😔

The hotel room is spacious, clean and comfortable.

非常好！

Perfect

Actually All of the services and staff are excellent. Except There are only insufficient of laundry facilities need to be more machines supply to use in order to keep waiting for the guests .

its good

家具有些老旧

I stayed there for 6 nights. After the first night, I asked to change the room because the air conditioner was noisy and disturbed my sleep. They promised verbally, but in the end they said there were no rooms and gave the room to the guest who checked in. I asked to change the room in the morning, and the front desk said they would clean it and change it after 3 pm. After 3 pm, they told me that the room was given to the new guest. This experience was very bad. Hilton will not be my choice of accommodation next time.

酒店人員友善，房間的床夠容納6人，游泳池的水溫合適，是個短期假期的理想選擇。 可是房間黑暗，房間空氣侷促，好像有點空氣不流通，希望酒店可以加以改善。

Big room great location

Customer service very slow and unresponsive. The staff seems overstretched. The guest service line is often busy or you’re put on hold for a long time. Also, there is too much outside noise in neighboring rooms with big gatherings.

The breakfast was not up to standards for the chain name "Hilton". Over priced. $28 dollars per person, thats ridiculous. Disappointment!! I was told by staff breakfast was included but that was false information.

Friendly and accommodating staff. Great location.

For a two beds there are only two towels. Just like others have commented. But enough, we have to call for me.