Holiday Inn Express HORSE CAVE by IHG, an IHG Hotel

探索 Holiday Inn Express HORSE CAVE by IHG, an IHG Hotel
8.2
非常好
基于 941 条评论
清洁度

8.2

客房舒适度

8.2

服务和设施

8.6

旅行者评论 Holiday Inn Express HORSE CAVE by IHG, an IHG Hotel

每页评论数
20
40
热门评论
Martha
icon-休闲
休闲
4.0
/10
评论于 13几周前

Expedia Group verified review

Room decor was well done. Not only was the room poorly cleaned, there was crud in the elevator and the track for the door. Yucky!
Bridget
6.0
/10
评论于 14几周前

Expedia Group verified review

The hotel seemed quite humid and not well ventilated. We’ve stayed there multiple times and never felt this way.
Rick N.
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 14几周前

Expedia Group verified review

Excellent location. Excellent value. Close to where we needed to be.
Sheila
icon-休闲 家庭
休闲 家庭
4.0
/10
评论于 14几周前

Expedia Group verified review

Oh my! Not up to par… room was dirty, check in was a night mare! Dirty floors, mold on ceiling, the only thing good was indeed breakfast ( aside from rotten oranges) & swimming pool. I won’t stay there again! Do not book through Expedia… they had my pd reservation listed under a man name Ronald.. I’m a female named Sheila! Good grief! Waiting 38 mins for a room the only reason I didn’t leave was because they wouldn’t refund my $$! I want to post pictures but you will need to look at my Google review for that!
阅读更多
Suzannah
icon-休闲 亲子同住
休闲 亲子同住
8.0
/10
评论于 14几周前

Expedia Group verified review

This hotel is literally right off of the highway (65) so very convenient. Breakfast was good. They even had a pork-free sausage option which was amazing for our family. A few spiders near/under the AC unit (since we had to unplug and plug it). AC does kick on and off throughout the night instead of staying on but we visited during a heat wave too! Overall, I would recommend and stay again.
阅读更多
Jaclyn
icon-休闲 亲子同住
休闲 亲子同住
6.0
/10
评论于 15几周前

Expedia Group verified review

Breakfast was not good. There were no plates or working pancake maker and food and coffee creamer was running out both days with no refills. There was hardly anything to eat when I went to breakfast an hour prior before it was supposed to end. Just not stocked well.
Christina
icon-家庭
家庭
8.0
/10
评论于 15几周前

Expedia Group verified review

The manager helped me with a schedule issue because of a flight problem at Louisville. Very grateful for the shift and understanding given the importance in being here that weekend.
james
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 15几周前

Expedia Group verified review

Every thing was great
Teresa
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 16几周前

Expedia Group verified review

The breakfast attendant was wonderful. She deserves 5 stars! Breakfast was delicious. Great experience!
Cameron
icon-朋友和家人
朋友和家人
8.0
/10
评论于 16几周前

Hotels.com verified review

There were 3 bugs so not happy with that. But the beds were extremely comfortable.
Ashley
icon-休闲 亲子同住
休闲 亲子同住
8.0
/10
评论于 16几周前

Expedia Group verified review

I liked the conjoining rooms and the size of the rooms. We do wish there was a laundry room for guests. We were in a storm the first night and none of our sweatshirts ever dried out. Also pool could use more chemicals..
Pawel
8.0
/10
评论于 16几周前

Expedia Group verified review

all is OK
Verified traveler
icon-朋友和家人
朋友和家人
6.0
/10
评论于 17几周前

Hotels.com verified review

Room itself wasn’t bad, however, the bathtub had a sizable constant drip and to take a shower more water ran out of the spout then coming out of the shower head!
Rose
icon-朋友和家人
朋友和家人
4.0
/10
评论于 17几周前

Hotels.com verified review

The room was dirty dead bugs on the floor have pictures. Towels had blood stains on them and there was no hand towels left I. The room had to ask for them.
Zhiruo
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 18几周前

Expedia Group verified review

When we first entered the room immediately we spot the dirty bath tub with thick layers of soap scum. We let the front desk know and she said she will need at least 30 min to get a chance to take care of it. We left for dinner and came back in about 2 hours and the bathtub was cleaned. However, when we turned the shower on we noticed the drain went down super slow due to being clogged. We had to turn the shower off a few times just to let the water drain to finish one shower. Plus, when you needed to pull the plug to let the water come out from the shower head the faucet came half way out of the wall! As we stay longer we noticed 3 very noticeable finger prints in the bathroom door and the area around the bathroom door handles and the handles were just full of fingerprints. The TV remote even felt sticky to the touch. All of these signs made us not trust their swiming pool either even though kids were excited about swiming. We didn’t take the breakfast in the hotel either because we could not trust any amenities. When we talked to the front desk about all of these issues we found she told us to call back in an hour to talk to the manager and we did and a different front desk lady kept asking what the phone call was about and after we told her we GOT HANG UP. So we had to hold our plan to go the Mammoth Cave and go back to the Holiday Inn to find the manager. We showed the mgr all the issues in the room and still waiting for a resolution from him.
阅读更多
Balaji
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 18几周前

Expedia Group verified review

Overall good stay
Lisa
icon-朋友和家人
朋友和家人
10.0
/10
评论于 18几周前

Hotels.com verified review

Clean hotel, nice and quiet
Scott
icon-休闲 亲子同住
休闲 亲子同住
8.0
/10
评论于 18几周前

Expedia Group verified review

Friendly staff and good amenities.
Ana
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 18几周前

Expedia Group verified review

The front desk person named Tori I believe was such a great help!! She was amazingly sweet and helped me with a problem. Also our room was super clean. Loved it here.
Andrea
10.0
/10
评论于 18几周前

Expedia Group verified review

As expected. Clean, easy, good breakfast
每页评论数
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved