Towels are so old and dirty in the room. However, the breakfast is so surprised for us, we love it.

Breakfast is excellent, many choices and staff were very helpful. Unfortunately no discount/no free parking for blue badge holder.

Cracked sink freezing cold room one towel one dressing gown. Plus had to pay extra for parking

Good stay with friendly helpful staff. The gym is great and the rooms are OK - good bedding comfortable. The breakfast is extremely over priced

Easy Check in. Spacious room

Every thing was great , Staff , food very good , Great Service all round .

Dated rooms

Breakfast was great. Staff friendly and clean room.

Everything 100%

Bar is excellent , food is good.

Room is cozy and clean . Staff are pleasant and accommodating.

Service, cleanliness, food... Everything was great!

I love that this is a dog friendly hotel. Dogs can stay in the lobby and you can have your drinks and food with them there. The receptionist Emma was lovely. We stayed on December 22nd for one night. The room is nice and clean. The bathroom needs a good update. We had to press the flush handle a few times for it to actually flash. Expedia advertised there is a pool on site, trusting this we went and booked it and guess what no pool at all. (Please update this Expedia) The food in the hotel restaurant was nice and breakfast was good too We would definitely come back

Enjoyed short stay, good breakfast and polite staff. Lots of parking spaces.

Constant sound from AC fan all night long was very irritating and made it hard for me to sleep. Check in wasn’t great either as staff member couldn’t find my booking until I spent my name out twice and it’s not an unusual name!

Amazing people that work hear helpful so mcuh i messed my booking up they stright away sroted it out and gave me a upgraded no extra charges

Best hotel

Staff was nice and breakfast good. But faulty light plug sockets, caused lights to flicker and make noise. Poor shower and 20 or so youth team football players staying in the same corridor, and whilst they were polite, the doors were not soft closing. Especially when they had to get up early hours to ctach their plane

24 hour service

All good - room, location/proximity to Heathrow, and food. Had to teach the bartender how to properly pour a Guinness tho! ha!