I’ve stayed already 4 times. facilities are great, no denying. when they work… Pool was closed for 3 out of the 4 nights i was staying; when asking when it would reopen I was politely told to go and find it out myself (like staff is not interested to know and inform guests?!), and finally when remaining planet conscious I asked for room service every 2 days (middle of my stay) and they missed that too. dont know what happened this time, but this is how I felt leaving the hotel