早餐簡單 環境舒適乾淨

No EV chargers on site, as advertised. I should have called, rather than trusting Expedia? the hotel? as there were NO chargers. Front desk staff informed us the chargers were removed more than a year ago. Someone obviously didn't update the web site. In addition, the breakfast service was beyond pathetic, and, no one was monitoring... both mornings, coffee and hot food ran out, and we had to ask and waiit for more food, during the MIDDLE of the advertised breakfast time. To be fair, the bed was comfortable and the night desk staff were friendly, but it was HARD to get over the lack of advertised EV charger and honestly, a Marriott property can and should do a better breakfast. Huge disappointment. Won't be back.

The property is aging and needs maintenance and upgrades. Some of the desk staff needs training on customer service and customer interaction.

Surprisingly elegant, spacious, clean smelling and comfortable

We have stayed at the Element in Lexington several times over many years and we love this hotel. It is conveniently located right off the I-95 with free parking. The rooms are spacious with a kitchen (including full size fridge and dishwasher). We appreciated having self-serve laundry onsite and the pool is always a hit. Breakfast is good and for anyone who's wondering - they have gluten free options (Udi's bagels and muffins)! The staff are attentive and friendly, always looking to please. Highly recommend.

Arrived at the property to find out that the room we were reserved wasn’t available. We had a room with one bed. They did some moving around to try to get into another room. The outlets around the bed didn’t work. The TV was broken. The window shade was broken. It seemed like a room that they don’t use that they threw us in so we would have enough beds had kids swearing at us in the pool, and then had their mother try to beat me up management did nothing they were back down in the pool an hour later. But Skyler at the front desk was amazing and should get a raise.

Isaac and his team were incredibly friendly and professional. When we got stung by a wasp while lying on the grass, Isaac quickly took care of us with calm, caring support. Their emergency help made a big difference. The breakfast was abundant and delicious, with a very clean kitchen. Our room was spotless, and the whole stay was pleasant. Big thanks to Sophia and Isaac—we’ll definitely be back!

Quiet. Easy access

Only thing was u can hear the traffic

Good place for dogs and people!

Awesome! Beautiful hotel and room! Breakfast was also lovely.

I stayed at the Element in Lexington, Massachusetts from June 14 to June 20, and overall, I had a very pleasant experience. The room was clean and comfortable, offering all the essentials for a relaxing stay. Nothing felt worn or outdated, and the environment was quiet and peaceful—great for unwinding after a day out. One of the highlights was the friendly and welcoming staff. From check-in to check-out, everyone I interacted with was professional and kind, which made a big difference. Thehotel is close to hiking areas, which was perfect I stayed at the Element in Lexington, Massachusetts from June 14 to June 20, and overall, I had a very pleasant experience. The room was clean and comfortable, offering all the essentials for a relaxing stay. Nothing felt worn or outdated, and the environment was quiet and peaceful—great for unwinding after a day out. One of the highlights was the friendly and welcoming staff. From check-in to check-out, everyone I interacted with was professional and kind, which made a big difference. A nice bonus: the hotel is close to hiking areas, which was perfect for enjoying the natural beauty of the region. It’s a great spot if you’re looking for some outdoor activity during your visit. I’d definitely consider staying here again the next time I’ for enjoying the natural beauty of the region. It’s a great spot if you’re looking for some outdoor activity during your visit. I’d definitely consider staying here again the next time I’m in the area.

Quality, flavor, and choices of breakfast items has decreased from our previous stays, the shower door mount was not straight and so got the bathroom floor pretty wet each time the shower was used, but all else was very good and every staff member was excellent.

The ac unit was so loud. The fan could not be lowered. Stayed on high and loud. It was impossible to sleep w it on and the weather was hot. We left after the first night and did not stay the second night. Paid over $500. Not happy!

Even though we had to move rooms because of an issue. The staff were really good at sorting out another issue of the hotels laundry. Had to download an app to pay for machine for 3 dollars which my bank suspected a scam, so blocked my credit card. The hotel paid for the call to UK, so worked out in the end. Be aware if you do not have a car nearest public transport 8 miles away

Courteous

Little far from the Cambridge, but good value for money I paid.

Staff friendly & helpful. Room clean but worn out. Shower handle falling off, bathroom cold water valve leaking, kitchen filtered water faucet just a drip, couldn’t fill water bottle. We didn’t get King Suite although room was reserved as such 9 months ago. Didn’t request room change because we were only staying 2 nights for daughter’s graduation. Disappointed because we’ve stayed here many times during past 4 years.

We were traveling with family and had a total of four rooms. All four of the rooms had issues. One had an in inoperable safe, one had no lights working in the bathroom, one had a toilet that ran nonstop, the last was supposed to be a connecting room with a room for their children and it was not a connecting room.

It’s a beautiful place, room is comfortable and clean. Full kitchen with installed water filter! Staff was very friendly, great breakfast and tea/coffee available at the lobby at any time.