7.8
基于 1,073 条评论
清洁度

8.4

客房舒适度

7.6

地点

9.4

服务和设施

8.6

旅行者评论 The Crescent Hotel Beverly Hills, Sonder by Marriott Bonvoy

每页评论数
20
40
热门评论
Verified traveler
8.0
/10
评论于 553几周前

Hotels.com verified review

Great service. Staff were so friendly and are always willing to help. I like the interior design of the hotel. But there was no even a glasses in the room for me to use. I wish to see improvement on it.
Verified traveler
8.0
/10
评论于 565几周前

Hotels.com verified review

good location, a bit small but it is lovely and cozy
Danny R
8.0
/10
评论于 654几周前

Hotels.com verified review

Downtown Beverly Hill ,close to everything Breakfast and late night complimentary wine a nice touch Fantastic service Will be back
Stephen
10.0
/10
评论于 14几周前

Hotels.com verified review

Great location
Flavia
icon-休闲
休闲
8.0
/10
评论于 14几周前

Expedia Group verified review

The room and bathroom were super clean, it's not luxurious but the location is amazing. I walked the entire time and there are many options for shopping and dining. My only complaint is the noise. There was a trash bin by my room and I heard loud noises during the night that woke me up
Elliot
6.0
/10
评论于 14几周前

Hotels.com verified review

As far as Beverly Hills goes - this property is cheap. So you need to bear that in mind when considering what you get for your money. Sonder are not traditional hotels so go in with your eyes open, however in saying that, every interaction we had with onsite staff was really good. The room itself needs some upgrading now, it’s reached the end of its time, flooring is damaged, light fixtures are missing parts etc. The room was however clean and super convenient.
阅读更多
Roger
10.0
/10
评论于 15几周前

Hotels.com verified review

It was a very comfortable place to land after a hectic work-period. Grateful for the engaging staff and comfortable space!
Julie
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 17几周前

Expedia Group verified review

The restaurant was lovely , the valet parking was convenient,
John
icon-商业
商业
2.0
/10
评论于 19几周前

Expedia Group verified review

This is not a hotel for business travel. There is not even a phone in the room from which to contact the front desk. No air conditioning, carpets are worn and paint is peeling.
Lee
icon-休闲 双人入住
休闲 双人入住
6.0
/10
评论于 19几周前

Expedia Group verified review

Likes: Location, ease to airport, hot water. Downsides: Poor customer services / concierge, reservation system challenges - considerable time to resolve, digital key system buggy, accessibility is limited - lots of steps for entry and accessing second floor, towels dirty, showers poorly designed and mouldy.
Umaid
10.0
/10
评论于 21几周前

Expedia Group verified review

Nice
Miguel
10.0
/10
评论于 21几周前

Hotels.com verified review

the hotel had a modern feel. we stayed in the king room, it had a pull out couch for an extra guest. The room also had a refrigerator and a coffee/tea bar. The features of the room were much nicer than other hotels. The celebrity artwork a surprise to see. Bathroom was a nice size loved the concrete design. Staff were very friendly, immediately jumped up to help with our bags and showed us to our room. Valet was a decent price, even with the parking garage right across the street. Will Stay again :)
阅读更多
Scott
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 22几周前

Expedia Group verified review

Beware of this property. I booked my stay through Expedia and, as expected, was fully charged for this stay at the time of booking. The day after I checked in at Sonder this facility charged me AGAIN for the same stay. Understand I did not provide Sonder with my credit card so the only way I can envision they got the information to charge my card, without my knowledge or permission, is from Expedia. Now I have no confidence that Expedia and/or Sonder have my credit card information available for other improper charges. Additionally, while I was on the phone with the Sonder rep I was told they would have to "investigate" this billing (understanding I gave them the dates of each charge and the amounts charged) despite the fact they admitted they were able to see I had paid Expedia as I had stated. When my discussion this Sonder representative was going nowhere I requested to speak with his supervisor and that request was REFUSED. Unless you want to pay double and have your credit card information at risk do not stay at any Sonder property......I am now working with Marriott to see if they can get this resolved so not sure if Marriott is to blame here, yet.
阅读更多
Patrice
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 25几周前

Expedia Group verified review

This is an older, historic property. There were some spiders and some stains on the furniture. The rooms were very small, and the bathroom smaller. Perk is I wasn’t in the room much, and this is walking distance to all that Beverly Hills has to offer.
Alexander
icon-朋友和家人
朋友和家人
10.0
/10
评论于 25几周前

Hotels.com verified review

Great wonderful relaxing and restful stay. Thank you!
Darius
4.0
/10
评论于 25几周前

Hotels.com verified review

Was ok
Anishka
icon-休闲
休闲
10.0
/10
评论于 25几周前

Expedia Group verified review

The hotel is located very close to the heart of Beverly Hills and Rodeo Drive..it is beautiful and modern with an old hollywood charm..The staff is very helpful ..The Restaurant on property is amazing ..other great restuarants within walking distance.The Beverly Hills Sign and Park is within walking distance.
Mairin
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 25几周前

Expedia Group verified review

Cute boutique hotel
Verified traveler
10.0
/10
评论于 26几周前

Hotels.com verified review

Fantastic location. Quiet street in the heart of Beverly Hills, Golden Triangle area close to great restaurants and cafes. Roomwise you get what you pay for. Not luxury but comfortable. Lovely bar & restaurant attached, complimentary wine at happy hour time which was nice after a long day walking. We extended our stay and were moved to a much bigger and better room. Would go again.
阅读更多
Tobi
icon-商业
商业
2.0
/10
评论于 27几周前

Expedia Group verified review

This place is absolutely not as described. I booked for a week stay. I checked in and checked out less than an hour later. I had to book an entire other week stay and Sonder refused to give a refund or credit of any kind because they said I cancelled outside of the cancellation period. Had the place been as it was presented, I would have stayed. Now I’m fighting for more than $1300 refund on top of having to spend an additional $1800 for a room elsewhere. Do not stay here unless you’re interested in a hostel style location.
阅读更多
每页评论数
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved