the restaurant is perfect. but the bar is so so...

金碧輝煌，雖然很多東西古老，畢竟歷史悠久，但仍值得住上一晚。

飯店門僮歧視，覺得我住不起似的，我一共住了四晚。有2次我從外面回來，阻饒我進飯店。

下午4点，近5点也没有帮我准备好房间让我等了很久。窗口全是酒店圣诞的小霓虹灯，拉上窗帘也没有办法完全遮光影响睡眠。

no hot water kettle in the room

奢华的宫廷范儿，硬件、服务都很棒

非常棒的飯店,值得再去!

Comfort and Luxury hotel in UK

服務親切專業

一间很古老的酒店,有些落后了,和酒店的名气不太符合,不太建议去住.

地點方便，古典高雅，但套房沒有附贈任何水果，餐點，咖啡茶連刀叉都沒有，有點美中不足。倫敦英國人的服務品質一流，值得一遊。交通方便，鄰近餐廳，超市等皆有。

這是一間很有歷史、非常豪華且地理位置絕佳的飯店，服務人員也相當友善，只是部分員工會在可能以為客人聽不到/聽不懂英文的地方說出自己的感覺有點不太好，服務周到但令人很有距離感

整體方面都非常不錯 由其是餐廳下午茶是非常好的體驗，美中不足的地方是窗戶外的景色是老舊公寓打開窗簾可以看到他人的廚房看到室內人的ㄧ舉一動 不敢開窗好似偷窺狂一樣～^_^ 鄰近地鐵站 可以直達機場 可以省下80英鎊的計程車費～^_^

really happy for the free upgrade to junior suites, besides the taxi transfer service is much expensive, all the service are very good

The Ritz hotel located at Green Park, just cross the park then you will reach the famous Buckingham Palace. The hotel decoration is just like a palace, no matter dining place and the room as well. The English afternoon tea is absolutely recommended.

Everything was amazing especially the service.

Lovely dinner bed and breakfast for a special trip

The Ritz London — A Stay Beyond Expectations From the moment we arrived at The Ritz London, we were amazed by its beauty and timeless charm. The grand entrance, chandeliers, and classic décor made us feel like we had stepped into another world, filled with elegance and tradition. Our room was stunning and incredibly comfortable, with every detail thoughtfully considered. It wasn’t just luxurious, it felt personal and welcoming, like a true home away from home. What truly made our stay unforgettable was the service. Everyone we encountered was polite and attentive, but one person stood out: Koshish. He went above and beyond in every possible way. Whether it was anticipating what we might need, checking in with a warm smile, or making sure everything was just right, his service was flawless. What impressed us most was how natural and effortless he made it all seem. He struck the perfect balance between attentiveness and discretion, making us feel like the most important guests in the hotel. The Ritz is more than just a beautiful place to stay; it is a true experience. Thanks to the exceptional staff, and especially Koshish, our visit was one we will never forget. If you are looking for world-class hospitality in London, The Ritz is absolutely the place to be.

Outstanding!

An incredible property and the most comfortable room ever except it was hot - apparently due to renovations in process. What really made it amazing were the friendly, kind and attentive staff with ready smiles who were so welcoming and eager to make our stay the best. An example of the incredible service is we had some delicious sourdough toast leftover at breakfast and we asked to take it with us. They took it away and we waited - we finally realized they had packaged it up and already delivered it to our room!