The Air conditioner is no power when I check in,I react in the next morning, after four days, I complain everyday, hotel always promised to repair or change rooms, it has dragging a week ...and both two rooms the chairs are dirty

早餐太简单

There is no breakfast, only bad coffee and it is usually empty by the time you get to it (they will not refill the pot once its gone). The fire alarm was dangling from the ceiling. The shower hose had a huge break, spraying water everywhere and there was plastic bags tied around it to try to stop the spraying (it didn't help). I told the front desk and nothing was done. The bathroom sink faucet was not secured and wobbled when trying to turn it on. The whole place was not clean: the bed frame and counters had not been properly wiped off, there was little pieces of plastic trash left on the table and along the floorboards in the kitchen and bathroom. There where two large, half empty bottles of juice left in the fridge. There were no wash clothes and the tv didn't work either. The staff is friendly but ineffective. I know "you get what you pay for", and they are "renovating", but that is no excuse for not cleaning a room before a guest checks in or having properly functioning plumbing. The positives: the bed was comfortable and the sheets and towels seemed new. Notes: if you stay for more than five days, they do provide a one time cleaning but its only on Wednesday. Also, the stove top is conduction only so you have to have a special pan or cast iron if you want to be able to cook.

Remodeling, never finished the bathroom, painter's tape still on fixtures. No house keeping whatsoever.

Close to MOA

There are some very scary people living? and helping at the Front Desk...when there is someone at the Front Desk. Had to report marijuana to said Front Desk as a present smell, one morning, to get rid of, & coming home, clearly smoking was, too, impacting my clothes. Running, slamming doors, an unknown man throwing up in the middle of the night not far from my door. Almost no amenities. No phone, few outlets...I did like some of the new fixtures and furniture they were choosing, but many had stickers/tahs on them. Bed was clean, but sheets were pilled/had a hole on one side...They did a nice job in ensuring my room, specifivally, was very clean, upon arrival, as requested. 2 Shampoos, no Conditioner. Cover missing altogether over Bathroom vent. Room #217, I believe. Towels seemed clean!

Both nights we were awakened by noise-first night was 2 guests fighting in hallway and 2nd night were multiple car alarms going off in parking lot. We had to ask for a shower curtain and never did receive wash cloths. We reserved 2 king rooms and received 1 king and 1 Queen- we paid for better room and no credit given. We will not stay here again,

Worst

kitchen, have to purchase cookware. it should have provided cookware since it’s a studio

The room was nice and recently remodeled.

Someone from the hotel called me late morning that I was to check in and informed me that due to maintenance issues they had to cancel my reservation. Call was not from the hotel phone number, and offered no assistance in any form. Said to call hotels.com to arrange a cancellation and refund. it has been over a week, and still no refund!! VERY UNHAPPY!!

Not a clean room! There was glitter and pubic hair all over the blanket and sheets.

Property was over all okay. When you book the room with a stove top. They don't inform you that you need stainless steel pan and want to charge 34.99 for the set. Other than that it's was okay.

Good

Where do I start? Tried to check in at 238 pm. Guy at front wasn't even the clerk just said I don't know what to do. I returned at 5 pm and it smelled like marijuana in the front entry. The hallways were littered with garbage and food scraps. I wouldn't shower in rhe tub and the kitchen area was disgusting. The bed was hard as a rock snd the TV very tough to work with a broken stand.

Thanks

The hotel cancelled my reservation without informing me. Once I arrived, all rooms were sold out. I had to make a new booking with a different hotel.

Water on the floor, apparently leaking out form the sink. Bugs in the bathtub crawoing around. A/C not working properly. No ice in the ice maker 2 floors down. The desk clerk handed me to empty ice trays for the in room refrigerator freezer.

I received a call about 5 hours before check-in time to cancel my reservation. I had made the reservation two weeks prior, and they canceled at the last minute. The caller said it was due to a problem with the tub and that they had no other rooms available. I had to make a last minute reservation at another hotel and ended up paying $34 more per night. It was a very frustrating experience, because we had to be in Minneapolis that day to help our daughter move into her new apartment.

Doing a lot of remodeling construction the bed was very comfortable the room was ok house keeping needs to pay attention a bit more but not bad and was very quiet