Extended Stay America Suites Fort Worth Southwest

探索 Extended Stay America Suites Fort Worth Southwest
6.4
基于 649 条评论
清洁度

6.6

客房舒适度

7.0

地点

8.8

服务和设施

7.2

旅行者评论 Extended Stay America Suites Fort Worth Southwest

每页评论数
20
40
热门评论
James
icon-商业
商业
6.0
/10
评论于 13几周前

Hotels.com verified review

Laundry facility, poor condition and very expensive. TV was small and not working properly. Bed and pillows were great – very comfortable.
Jerry
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 14几周前

Expedia Group verified review

Ended up not even staying and Expedia would not refund . Upon arrival facilty was not what was pictured in the advertisement . Homeless people all over the parking , one was so out of it on the ground he worked out of his clothes and was naked . Upon entering our room it smelled so bad of body odor , bed wobbled all over the place like it would fall , bathroom light was shorted ; going on and off and buzzing . I have a disabled wife and at that point we did not feel it was safe for her there . Went back to the desk and stated we were not staying and why and she said we would have to contact Expedia about a refund and said they would contact her to verify we did not stay . Wife contacted them and they are not issuing a refund . Stay away from this facilty !
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BARBARA
icon-朋友和家人
朋友和家人
6.0
/10
评论于 15几周前

Hotels.com verified review

Room was suppose to have a couch and it didn’t. Bathroom needs updated sink and fixture or needs calcium removed from it. Elevator in need of remodel.Outside grounds red upkeep .
Gweyn
icon-休闲
休闲
6.0
/10
评论于 17几周前

Expedia Group verified review

Need to clean and sanitize carpets and furniture
Pepper
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 17几周前

Expedia Group verified review

The property needs improvement. Very dirty, we cancelled our booking. Don’t book in this hotel if you still want to live. Bed bugs, molds everywhere.
Kenn
icon-亲子同住
亲子同住
2.0
/10
评论于 20几周前

Expedia Group verified review

No sofa couch like room was supposed to have and refrigerator didn’t work.
Rachel
icon-休闲
休闲
4.0
/10
评论于 21几周前

Expedia Group verified review

Definitely needs to be sprayed for roaches. I was honestly shocked when I attempted to shower and then i saw a roach. At checkout i did inform the front desk but she didn’t seem to concerned about it
Rachel
icon-休闲
休闲
10.0
/10
评论于 21几周前

Expedia Group verified review

Amazing customer service; great value!
Ericka
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 22几周前

Expedia Group verified review

I did not stay at the facility because when I tried to check in; they told me they overbooked and they did not have any rooms left. I booked my room weeks prior to traveling with my family. Initially the front desk staff tried to tell me I was at the wrong facility and that I needed to try the Extended stay just down the street. A man was waiting in the lobby when I was trying to check in and he asked the front desk staff; you are not going to check her name and see if this is the right facility. The guy then asked for my name and he said, yeah you are booked for here but we do not have any rooms left. Bad business.
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Justin
icon-商业
商业
2.0
/10
评论于 22几周前

Expedia Group verified review

Trashy property. Unclean rooms. Missing amenities
Terico
4.0
/10
评论于 23几周前

Hotels.com verified review

The bed wasn't clean the tub was also filthy. Poor customer service as well.
Deborah
6.0
/10
评论于 23几周前

Hotels.com verified review

The hotel is placed in a nice area and looks good on the outside. Unfortunately inside it needs a lot of work. The hallway had such a strong smell that one could probably get a contact high. On the bright side, the front desk was very accommodating and nice.
Jazmine
4.0
/10
评论于 24几周前

Expedia Group verified review

Need better housekeeping.
Jaison
icon-休闲
休闲
4.0
/10
评论于 24几周前

Expedia Group verified review

I counted more than 6 bugs in my room of different sizes, there was a broken dresser in the room, the bed tan blanket has spots on areas of the blanket like someone didn’t clean it. I wouldn’t recommend to stay.
Guy
icon-朋友和家人
朋友和家人
2.0
/10
评论于 25几周前

Hotels.com verified review

My reservation was canceled I was told by the staff that they overbook.
Ana
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 26几周前

Expedia Group verified review

The property needs to be updated, but it was good for a on night. Thank you.
Jazmine
8.0
/10
评论于 26几周前

Expedia Group verified review

Good job
Edward
icon-朋友和家人
朋友和家人
2.0
/10
评论于 27几周前

Hotels.com verified review

Nothing at this hotel was as promised in the booking. we had to ask for anything including the fact there was no toilet paper paper towels or anything in the kitchen.when you advertise fully stocked kitchen it needs to at least have something in it. The sleeper sofa was neither. It was collapsed and unusable. There was a plastic bag over the smoke detector. It was as if this room was rented before they finished cleaning or stocking it.
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Jennifer
icon-休闲 双人入住
休闲 双人入住
4.0
/10
评论于 27几周前

Expedia Group verified review

Found a couple of roaches, beds were so hard. Bathroom had hair in the tub. Stove was dirty . But the front desk lady was awesome.
Paige
8.0
/10
评论于 27几周前

Expedia Group verified review

It is an older property with adequate furnishings. Suits my needs but a tad smelly. For the price point it is about what I expected.
每页评论数
20
40

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