综合评分和评论 Holiday Inn Express & Suites BOSTON - CAMBRIDGE by IHG, an IHG Hotel

It’s been pretty loud above every morning, staff is just fine.

The overall experience was really nice. The staff was friendly. The room was clean. The bed was big and comfy, and the breakfast was decent. Would definitely stay again in the future!

403房與505房的空調都壞了，冷了一個晚上，因為很晚回來且累了，沒法反映，只是良率也太低了。謝謝讓我們提早一小時check in。

The hotel is under redecorating. The room smells kinds of strange. Almost perfect.

Close to downtown

Very comfortable beds. Easy Registration Good coffee and good breakfast in general.

The front desk at night and the morning were pleasant. The hotel is in a good location to the train and downtown but far away enough from the hussle of the city. The full fitness center just steps away from property is a great partnership however it was closed on July 3rd no one knew why. Great room and walkable area.

Very well maintained property! Would like to visit again!

Excelente

Room was clean but proper maintenance seemed lacking in some areas. Credit card reader caused check-in grief, both elevators floor indicator lights and floor selector lights not fully working so had to wait til door opened to know where you were. WiFi kept cutting out. Front desk staff came across to us as uncaring and/or uninformed. Front desk person said he was never told what IT were doing with WiFi as they never informed him and then he turned away. Evening front desk staffer said they could call a cab for us in the morning, but then the morning staffer said he could call, but it was pointless as they didn’t respond in the early morning and they never come. I insisted he call and the cab arrived in 5 minutes.

Nice staff, great free breakfast

Great location

Very helpful with transportation and dining options.

Worst part was $50 for overnight parking. All else pretty good. Best part was location and large grocery store in walking distance.

This was my first visit to this particular HIEx. The front desk was not very helpful regarding where to find points of interest in the area i.e. places to eat. The room was bare bones, not even a pencil and paper. The door could not be secured by the security lock attached to the door, it was broken. The clock time was incorrect and could not be changed. Not even the front desk could change the time! When calling the front desk they didn’t always pick up. Paint on bathroom door peeling. The cost of the 2 night stay was over $600.!! I would expect better service and better amenities.

Boolean rooms.

This Hotel needs more maintenence to keep up with the small upgrades. Although, conveniently located to the train station and Cambridge St.

El servicio es bueno.

Great location for this hotel. Short walk to train station. Breakfast was so good. Lots of variety each day. Staff on hand when things ran out. Shame for the paper plates - but this seems to be the norm now. So bad for it all to be going to landfill. Very cramped area though for the number of guests in the hotel. Tea and coffee are available all day in the breakfast room. Plus plates and cutlery if you're needing this. Microwave in room and a coffee maker plus a fridge. Room was cleaned every day and could not fault their work at all. Staff were friendly. Although I would have thought uniforms would be worn. Didn't see any nametags either which I thought was strange. Maybe USA doesn't do this. The lifts were not the fastest though. But they both worked each day. Just lots of people using them. Close to a supermarket, donut shop, maccas, liquor store, dollar shop. Can't really fault the stay at all. except for the weather - rainy and cold. But this isn't the hotels fault!!!!! Would definitely recommend this hotel to someone going to Boston.

Very nice stay