Jeanne
10.0
/10
评论于 14几周前
Hotels.com verified review
Thank you for a great stay. The gentleman at the desk was very nice and friendly.
In the morning when I came past the front desk to get breakfast a lady was very upset and yelling at the same gentleman. Something about housekeeping had come to her room at 7:30 am when she had the do not disturb sign up. I heard her yelling that at him 3-4 times. Your staff person was talking very quietly and politely to her even though she certainly was not politely complaining.
After having breakfast I went to him and told him I was sorry that the lady had yelled at him, that there were better ways to complain without yelling and to not let her ruin his day! He should be commended for dealing well with this lady.
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