Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.

酒店无可挑剔，坐落于卡尔卡松古城中心，古典豪华。由于卡尔卡松是一个占据制高点的军事要塞，所以要爬一会儿山才能到达酒店，不过，酒店提供上下山的专车接送服务，只需提前邮件或电话预约，即可享受。可惜的是，我们是在到达酒店后才得知有这项服务，如果酒店能提前告知该服务，那样我们会轻松很多。

飯店很漂亮，夜景很美

我与朋友一行订了五间房，其中，有4间房是等级比较高的房间，但是店方给我们提供的房间差别还蛮大的，我们理解古堡酒店的不相同，但是，在我与前厅接待人员交涉的时候，她们表达了各种不耐烦，这一点，让我在入住酒店时带来的总总期待和惊喜都消磨至尽，总体来说，这是一间好酒店，因为它所处位置的唯一性

Fantastic for all aspect.

Personnel tres bien Pour un 5 *, les chambres mériteraient une remise à niveau et de la modernité Attention au nettoyage des toilettes, un peu plus deau de javel serait bienvenue Tres bel emplacement et belle vue depuis la terrasse

Perfect location. Many dining shopping options. Hôtel restaurant excellent. Hotel bar excellent. Staff excellent. Perfect 3 days. Well worth the money. Cannot say enough about the trip start to finish. Every person we encountered was top notch. Wonderful!!

Uma experiência inesquecível. A melhor localização, equipe gentil e prestativa , acomodações muito confortáveis

It was an amazing experience. The staffs were very friendly and helpful. This hotel is beautiful and surrounded with medieval arch

The hotel is beautiful and the area around the hotel is also very pretty. The famous michelin restaurant was terrible, my food pigeon was really bad. Some other things were good, not for the price.

Prestations de qualité

Great place

This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x

Hotel mit viel Liebe zum Detail ;-) Personal sehr freundlich & mit Klasse!

Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.

Clean room spacious staff amenities breakfast

A really good hotel - everything was fantastic

Great for a short break!

The room was clean spacious and the staff were fantastic

Um lugar que precisa ser visto