The room was very comfortable

Decent spot for a business trip. Did not have time to check out much of the amenities

Good location and price

This was the worst hotel experince i have ever had. I booked on expedia in my 18 year old daughters name, using my credit card. She does not have her own credit card, but she and her friend wanted to stay close to the mall and go shopping. When we arrived, they would not let her check in on my credit card, she had to have her own. They would not take payment or damage deposit through my card, even though I was there. If the clerk had been apologetic, it may have been easier to take, but he was rude and condescending, and made me feel like a less valuable client for booking through a travel app. They offered no solutions for our dilemma and I ended up having to book a room at a hotel down the street for her. I am still working on getting a refund for this room that no one got to use.

Rooms were clean, the rest of the hotel smelt dirty. Visually the hotel had seen better days. Elevator was big enough for one person and their luggage. I would not stay here again.

It’s always a great stay at the Gort. The staff is wonderful. Especially Lori in the bar and Ron in the restaurant. Will definitely be back. The pool and hot tub are very relaxing.

Bathroom and floor renovations help keep the room more clean and updated.

The room was beautiful and spacious. It was perfect for my night

It’s an older hotel but well kept. Didn’t use the pool but it looks nice along with the exercise room. My only concern was I couldn’t find a snack machine or drink machine that worked

Didn't use the pool and all staff were great

Clean room

Cleanliness

Clean room. No carpet in the room makes it feel so much cleaner than carpeted rooms.

all of the above

Would’ve been nice if I got my refund back and I didn’t noticed that my visa was under $200 and the damage deposit was $200 so we weren’t allowed to stay that night and it was tiring that I needed that rest 6hrs is along drive

The staff were fine. But the hotel/rooms are dated, the TV didn't work, the pools didn't look tended to, and my bedroom window faced a storage area. These are things I wouldn't normally complain about, but there so many nicer hotels that I could have stayed at for the price I was having to pay.

Not everyone owns a credit card for various reasons esp with climbing cost for basic necesities people will be in debt due to credit cards. Single mims like me dont rely on credit cards either

The door frame on my room was damaged, appeared as though the door had been kicked in at one point. Splintered open where the door knob latches. The metal piece on the frame was hanging on with one screw. The "Premium Room" was very basic, bed was lumpy, bathroom looked alright. Overall it looked clean after I removed the long hair off the bathroom sink. Staff were nice and polite to me..

Clean and safe

The room was ok. The restaurant is very good.