Call hotel before making reservation to make sure room location which will determinate the comfort of the stay.

The staff is kind and polite. The location is really convenient. They provided us VIP welcome and we are impressed. I highly recommend this hotel to others.

Welcoming staff.

1.有電梯 2.距puddington車站步行約5-10分鐘可達 3.房間相較其它倫敦飯店，空間算大，兩個28吋行李廂同時打開都還有空間，此次住行政房。 4.早餐不錯吃。 5.浴室備品沒有每天更新。

酒店位置特别好，闹中取静，离lancaster和paddington地铁站都很近。paddington站旁边几个快餐都有了，还有中餐、牛排什么的，tesco超市也非常方便。 我们住的是地下一层，有窗那种，很舒服。早餐也不错，尤其是omelette非常好吃。 钥匙是复古的实体钥匙，很有调调，但是也很大不好拿。 值得一提的是每天房间会给自治的饼干，超级好吃！ 总体来说，住的很开心。

We were arranged at room 602. Which is a room on the ground floor and right next to the kitchen/ restaurant and get very noisy since 630am. Apart from that , it's good. Just wish you're not given ground floor room

非常有英倫風格的飯店,交通便利,下次來倫敦還會考慮入住,值得推薦!

值得入住，服務很貼身，還會致電問候一下房間有沒有其他需要。 早餐很好又近火車站可以直達機場或其他地方。附近有小商店和不同嘅餐廳。

Nice staff, good location, comfortable room

Room is comfortable and close to Paddington and Lancaster Underground Station Staff is polite and helpful.

洒店離Paddington 火車站，地下鐵站只是十分鐘腳程，乘HeathrowExpress 到機場只要十五分鐘，非常方便，附近有多間餐館，洒店房間清潔整齊，工作人員有禮，服務盡心，洒店餐飲亦出色，

Great staff, full of enthusiasm and passion; Great assistance from staff when we first stayed; Great location, near both Paddington and Lancaste Gate station; Room is clean and big with beautiful custom dyed fabrics; Mineral Water and home-made Cookies provided.

Veldig bra - alt!

Excellent location (10 min walk from Paddington) and a lovely boutique hotel. Staff were super friendly and made the stay delightful

The room was spotless and charming. The staff was amazing. Breakfast was quite good and the location is perfect. My new favorite hotel in London.

Very comfortable stay. Rooms need updating. Location convenient with short 4 min walk to paddington and 5 min to Lancaster gate central line and Hyde park. Staff were lovely. Breakfast room looked nice and prices reasonable. Place badly needs a room decor face lift . But felt like staying at a relatives guest room…cosy comfy in a more traditional way

Clean room, lovely staff

This was my second stay for a business trip. All the staff were very kind and polite. The rooms were simple yet had a distinctly British feel and were very clean, making them very comfortable. However, because the building is old, you can often hear footsteps from the upstairs and the floor creaking. Also, I personally found the fixed showerhead, rather than a handheld one, inconvenient. Aside from that, it's a wonderful hotel.

The Roseate staff were incredibly accommodating and kind where there were issues with my last minute booking through Expedia. The hotel is very conveniently located near Paddington station, and I wouldn’t hesitate to stay here again thanks to the great service.

Can’t comment on food. Did not eat there.