客房整潔一般可以接受，陽台沒有景觀，酒店是古老建築物，以基本的標準是可以接受，置身其中，就如在博物館參觀文物的感覺。 餐廳食物不大合適，早餐選擇不多，亦不好味。 酒店職員友善

城堡很漂亮，房間雖然偏小且有年代感，但感覺應該有整修過，床單、窗簾跟壁紙都蠻新的，不過房間沒有WiFi，也沒有熱水壺跟冰箱

超級棒的公主夢城堡花園很美，非常好的住宿體驗，早餐也很完美。

宮殿很美、

整體設施和相片相同，公共區域美麗典雅，房間簡約乾淨。 2019/8/20晚上到達，遇到非常優秀的服務人員，親切的介紹飯店，讓我有貴賓的感受，非常加分。

我們在11月初入住，可能因為兩週前剛有一個風暴影響，附屬的森林公園關閉，皇宮週邊也都堆了整修的物品。內部整體偏老舊，房間內沒有冰箱，地毯斑駁，燈光昏暗檯燈也接觸不良。員工人數明顯不足，早餐時只有一位外場服務人員，人多時所有空位都還堆著前一組客人剩的碗盤。但畢竟前身是皇宮，天氣好時還是可以感受到過去的輝煌，花園很漂亮，晚餐不便宜但品質很好，是我們在葡萄牙10天吃過最好吃的餐廳之一，但要注意八點才開始供餐。整體而言以這價錢還是值得體驗一下。

The WiFi was terrible , the surrounding is excellent Breakfast above the average , Dinner Menu are accptable

皇宮附近沒有餐食, 裡面的餐食比外面貴很多.

Very friendly staff! It's a nice experience staying in a palace with great deal. Although it's a little more expansive dining in the palace, well, it's palace, and the taste was good. And if you want to go out in the morning, better before 10AM, when group of tourist coming.

A wonderful experience. The Neo-Manueline design of the hotel is breathtakingly beautiful and wines of Bussaco is superlative !!. We've tried the 1999, 1996 Bussaco tinto and branco, they are incredibly elegant and exuberant with long finish after ageing for 20 years. Rivaling the best grand cru from Burgundy with an unbelievably low price, however, it's a pity that the wines can only be enjoyed at the hotel. I would recommend to have a vertical tasting at Bussaco Palace hotel and trust me, it's the experience once-in-a-lifetime. Though the dinner is lackluster, however, wines and the experiences of the stay are truly magnificent. Will definitely revisit the hotel again.

雙床房比雙人床房大很多,含早餐很豐盛,CP值高

The exterior of the hotel is beutiful and the historic atmosphere is unique. Unfortunately, my room did not meet the standard I would expect from a hotel of this category. While I understand that I was assigned one of the smaller rooms, it felt as though the room was not fully ready to be offered to guests. There was peeling paint, visible rust in the bathroom, and the toilet seat did not fit the toilet properly, making it uncomfortable to use. This is something I would not expect to encounter in a luxury hotel. The heating system was apparently out of service and a portable radiator had been provided instead. However, it was not sufficient to keep the room comfortably warm. Since my stay was in June, I could not help but wonder how comfortable the room would be during the colder months. I was also disappointed by the service in the restaurant, where one staff member came across as unfriendly and somewhat rude. The maintenance of some rooms and the consistency of service need significant improvement to match the reputation of the property. :::

Fantastisk ståndsmässig slottsmiljö att få bo i! Värt ett besök. Som man kan vänta sig i en så gammal byggnad så var inte allt supermodernt. Fina badrum - men svagt vattentryck. Hård säng och väntat att det ej fanns AC. Men om man t ex ställt en liten fläkt i vårt rum så hade det gjort stor skillnad. Dålig sovkomfort - men ändå värt ett besök. Viss träningsmöjlighet, hade tänkt springa långt i parken - men det var mkt upp o ner på stenunderlag så för att spara knät sprang jag runt runt ca en en km lång sträcka.

Dormir dans un palais 😍 Les jardins , la salle à manger , le salon … tout est magnifique. Le déjeuner buffet avec mimosa était très généreux . Un stationnement est disponible. Les chambres sont décorés dans le même style mais auraient besoin d’être rafraîchies. J’y retournerais sans hésitation

The palace was beautiful and very helpful staff

Great place. .l Everything looks and feels right - furniture, rooms, but the bedding is bad and cheap - awful synthetic pillows, etc

Although we read mixed reviews, we decided to stay at this unique hotel — and we are so happy we did. Upon arriving, we received a warm welcome and a short guided tour explaining the history of the place. Our room was very nice, and the bathroom was very big. We had to work in the evening, and the new Wi-Fi installed a few weeks ago was very strong and perfect for us. The palace is surrounded by a big forest and a garden, with many options for hiking. The restaurant was a bit expensive, but that is totally normal for a 5-star palace hotel restaurant. We enjoyed the food, and the service was excellent. Highly recommended.

Hotel 4 estrelas muito bonito . Quartos com mobilia antiga e limpo, TV no quarto ruim e Café da manha muito bom. Equipe muita atenciosa. Ana Raquel merece uma nota 10. Hotel recomendado

Very beautiful building outside and inside, great breakfast

A estadia foi excelente e em tudo superou minhas expectativas .