浴缸去水位塞，會浸到腳。 好的地方係比我哋提早check in.整體保安措施都好。

各方面都很好的酒店。尤其早餐品种很丰富，品质很好。

套房2个房间只有1个卫生间，4个人共用，感觉还是少一个卫生间。前台接待比较公式化，没笑容。早餐内容不多。喜欢自助水台，可以自己泡茶和咖啡，很方便。

property was going through renovations, so lots of contractors in and out. Also, there was heavy rain and the parking lot surrounding property was flooded and made it very difficult to get in and out of the hotel. There was no offer to compensate us for the inconvenience.

Front desk Suzette was not very friendly and not accomodating with the guests needs like extra pillows for 5 guests.

Normal

This is the best hotel experience I have had in my life. I can't express this enough. 10/10 experience and I will be back for sure!

Amazing stay

Good

Ignoring the fact that property prices in Banff are simply astronomical, the hotel was good. Honestly, I've never paid so much for such a small room. But that's probably not the hotel's fault, but rather the surrounding area. Breakfast was okay. The location is also good. The typical tour pickup points are a maximum of a 5-minute walk away.

Pleasant stay. The room was very clean but the soap dispenser kept falling off the wall, startling us in the middle of the night. There were few amenities. Pool was very small, underground parking very tight with a larger rental. Fortunately, they allowed us to park our vehicles out front when we could not fit in the underground spaces left at the end of the day. Staff was friendly and helpful and location was on the quieter end of town but still walking distance. Could not accommodate an extra night without an upgrade at double the cost!

Clean room and friendly staff

Staff is super helpful and friendly. Very nice room

Very nice, clean and quiet

Parking free & under the hotel. Small breakfast area but good enough. Great size room, comfy bed

Everything are good

The staff is very friendly and accommodating. I was able to check in early. And they stored my luggage until I left late in the day.

Very nice place!

Super convenient to downtown, walking everywhere Good continental breakfast Only bad thing- no laundry facilities That’s a game changer when traveling

Everything was great, the only small issue I had was the shower head is way too low for people over 5’8” but not much can be done about that as the ceiling is also low in the bathroom. Overall tho, very nice place and just far enough away from all the busyness to be quiet but still close enough to walk anywhere. Give it a solid 9 out of 10.