Fantastic condition...wonderful old hotel

Amazing, great customer service, accommodated special requests for a child’s birthday. Bartender was awesome and knowledgeable. Always love the fairmont experience.

Room was clean & quiet Staff were all very helpful & efficient Breakfast was good!

Outside the one hiccup at the restaurant, everything was exceptional.

Hello, Thanks a lot to all the staff… Amazing and very relaxing stay, too bad I am not rich enough to enjoy your facilities all year round. Best regards, Véronique

Beautiful room, overlooking the river. Avoid the Commonwealth resturant at all costs. Food and Service awful. However, the Harvest resturant might as well be part of a different hotel?! Great food and service.

Friendly staff. Clean rooms & amazing views & grounds to be explored.

Comida muy buena

The Fairmount is in a league all of their own, if you’ve stayed there you know. Amazing everything

SUCH A GREAT STAY. It was a stylish, chic and clean hotel. The front desk staff were friendly and helpful. The room was spacious, perfect view, clean and nice. We really enjoyed our visit. Thank you Edmonton Fairmont. You deserve more than five stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Nice bar

The property itself is beautiful, living up to its reputation as a historic landmark in the city. The views are absolutely stunning, making it a wonderful spot to take in the scenery. The room was very comfortable, and I particularly appreciated the high-quality bedding—the comforter and mattress made for an excellent night's sleep. However, I did encounter a frustration regarding the housekeeping service. My room cleaning was skipped one day, and upon inquiring, I was informed that housekeeping is not an automatic daily service and must be requested. This was unexpected, as I’ve typically found full-service hotels to provide daily housekeeping by default.

Beautiful hotel, located in a historic building, combining traditional look and feel with modern amenities. Exceptionally well maintained, luxurious interior, with great attention to detail. Fantastic staff, courteous, attentive. Labrador Hendrix is the best VP of Guest Relations! I only wish food and drinks were more reasonably priced. Paying $8 for a cup of tea made with a prepackaged teabag or $40 for a hamburger is absurd.

Hot tub was lukewarm. Staff was awesome

Great hotel, was upgraded at check in and really enjoyed the comfy bed and attentive service.

We had a blast

I had high expectations for my stay at Fairmont, but unfortunately it was one of the worst nights I’ve had in a hotel. Throughout the night, there was a loud, recurring noise that woke me up three separate times. Just when I thought it was finally over, the same noise happened again early in the morning. As a result, I barely got any sleep. I reported the issue to the front desk, but unfortunately nothing was done to resolve it, and the disturbance continued. It was extremely disappointing that my complaint did not lead to any effective action. When staying at a luxury hotel like Fairmont, guests expect a quiet and comfortable environment. Losing an entire night’s sleep due to a recurring noise—and receiving no meaningful solution after reporting it—is simply unacceptable. I sincerely hope the hotel investigates the source of the noise and improves its response to guest complaints so future guests don’t have the same experience.

Much improved there seems to be new staff that have trained properly they are courteous and professional.

Loved the outdoor bar and Doug with all the beautiful gardens overlooking the city

We had dinner out on the patio with such a great view of the river valley. Meal was excellent. The staff all were friendly, helpful and welcoming. From the bell hop to the front desk checkin and the restaurant staff.