Great place staff very friendly

This is a lovely, recently-renovated hotel in the middle of downtown Kingston. Near lots of restaurants. Rooms have a fridge and coffee maker, which is nice. Our room had a balcony and great view of City Hall and the water. There is parking, for a fee, in the building, and also Sunday and overnight street parking, and local pay-parking lots nearby.

Very nice hotel great location. Undergoing construction in the parking area and elevator was not working however the staff comped us for parking and upgraded room. Very satisfied!

Elevator didn’t work, no room service,window leaked causing water all over the floor

Very well located. The staff were extremely friendly and welcoming. The restaurant offered delicious food, and the service was excellent. We didn’t need to use our car at all, since everything was within walking distance.

Rooms were perfect staff friendly

Great location. Unit did not seem to completely furnished.

I had to pay for parking while the entire parking garage was under construction, and there was little to no places to park. We had to pay for the wifi, which we chose not to. There was no continental breakfast.Compliments of the hotel. Chicken was at four p m.And checkout was at nine a m I probably would not stay there again

Clean room, friendly staff, good location

Staff in the front desk were so friendly and helpful.

Everything was great, but the air conditioner/heating unit in the room was very loud.

This hotel is amazing. We will definitely stay here again.

I love this property and room is really clean and staff are very good!

Everything is super clean and the staff really make a difference. Member of staff was exceptional.

Underground garage construction woke me in the morning. So loud that we could not enjoy breakfast in the lobby restaurant.

Lovely hotel in the heart of historic Kingston. Excellent staff, particularly Zayden in the M Club who went above and beyond in making our experience exceptional.

Exceptional experience. The property and the amenities were top notch. I also can’t say enough about the staff - friendly and super helpful. This was our second stay and we’ll be back many more times.

Nicely renovated hotel and the beds and pillows were super comfortable. It was very clean as well. My only complaint is the parking was too expensive.

Friendly/cleab

Excellent!