It was okay.

Breakfast was good. Staff very nice. Room tatty.

Excellent accommodation for a weekend stay. Helpful, friendly staff and the location is great both for driving to Edinburgh and Glasgow and for walking to a huge shopping centre and retail outlet.

Nice hotel, friendly staff with a good choice at breakfast.

Room was exceptionally clean, comfortable & quiet. Staff were friendly, welcoming & polite. I enjoyed my stay.

Nice hotel would definitely stay again all clean, all doors need replacing there very tired , good breakfast lovely staff bar area nice

well situated, nice hotel , friendly staff, great sized beds, overall really enjoyed our stay

Staff are all excellent. They try very hard. Nothing is too much trouble. The hotel is extremely dated and needing refurbished. Other than that the cleanliness was its biggest let down. We walked into our room to a pair of dirty socks on the floor. I didn’t complain just put them in the bin. The room curtains were caked with dust and closed on our arrival. Opened them the next morning to realise the windows are all growing mould alone the seals. It’s unpleasant. The beds themselves appeared clean and were comfortable.

Fabric of the building well past its prime, but not quite old enough to be retro or cool. Cold room, poor WiFi (not enough signal for a reliable video call). Breakfast ok, staff ok.

The location, the staff, the room, everything about it was perfect. Really made my stay brilliant. Highly recommend this hotel.

Clean room, great atmosphere - ultra friendly staff.

Unfortunately, the shower in the room did not work at all, which was extremely inconvenient and unacceptable given that this is a basic facility expected as part of a paid stay. In addition, we were given incorrect information about the breakfast service time. As a result, we missed breakfast entirely. When we approached reception to explain the situation, there was no assistance offered, nor any flexibility shown despite us having paid extra for breakfast. We were not provided with accurate information at check-in, and there was no effort made to resolve the issue.

We had to pay extra for 30mins early check in! Food and drink quite expensive for a 3 star hotel. Room was clean and comfortable. Staff nice enough. Pool and darts entertained the kids. Breakfast was lovely and plenty choice!

The room was particularly well dressed, and the staff were courteous and friendly.

Very clean room, lovely staff, plenty towels/pillows etc. Lots of coffee/tea supplies. Only thing was we were at the end of a corridor and the wifi couldn't connect up because it was too far away.

Great location. Reception staff very friendly.

Clean room, staff are very helpful very quiet

Staff were fantastic! Rebecca on reception when checking in was exceptionally helpful and friendly. The breakfast staff were friendly and helpful. Unfortunately we did not get the name of the woman on reception on check out but she was also extremely friendly and helpful. Will definitely stay here again.

Staff - in particular Annie who helped in the morning at breakfast. Very friendly, hard working, cheerful, and all-round pleasant. She was exceptional both mornings. 10/10 I would say your staff as a whole stand out as professional. But Annie was fantastic.

Lovely staff but very shabby.