综合评分和评论 Homewood Suites by Hilton Anaheim-Main Gate Area

I thought the staff were friendly. Proximity of the hotel is a major plus. It’s close to everything! So many places to go and things to do nearby. Unfortunately, I found socks on the top shelf of the closet. Found them under the extra pillow we needed to use. The toilet flapper needs to be repaired; wouldn’t fill the tank with water so we had to jiggle it. The sink and tub faucet must have a minor leak since we heard dripping all night long. Two outdoor gates surrounding the pool wouldn’t accept the room key to go in/out. Told staff and they said they’d tell maintenance. Though it happened again at another door on a different day and the woman said then don’t use that door if it doesn’t work?! If something is out of order - post a sign if that’s their solution. That would be helpful so we know what not to use or go. The food was ok. Glad to have breakfast included. We always choose hotels with that feature; so much easier for families. 3 large grassy areas for dogs.

The property is so old, no ice at the floor we stayed.

Dont stay here untill they update. Old, grimy, dinghy, needs a complete re do. Needs new everything. We couldnt stay, i couldnt let my kids stay in something so dirty. The only part that doesnt need new was the fridge. Really gross.

I want to give a great review to the breakfast team. Their breakfast is very good. I especially want to give a big shout out to Jigna, she was very attentive to all the guests needs during the breakfast hours. We could see she excels at her job. Thanks Homewood.

The room was comfortable and we slept well. The hotel was clean enough but a bit run down and our tub faucet leaked. We enjoyed the pool. Breakfast was sufficient but there were few hot options that didn't include meat. The location was very convenient.

We have stayed at this hotel several times. It's been almost 8 years since our last stay. The breakfast was still as good as we remember. It was sad to see that the place has fallen into a bit of disrepair. The bathroom could've used some spucing up, especially the tub and peeling wallpaper. We had 4 people in our room but only 3 towels for the 3 days. We requested more. It took quite some time to get them and the next day they were gone even though we hung them on the hooks to reuse. You have to request the blow dryer. Its not just in the room for use. There were only 2 lounge chairs by the pool and they were both broken. They had lots of pool toys there for you to use, so that was nice. Parking prices have gone up quite a bit, which is hard to pay on top of hotel price when you have no choice but to bring the car to get there.

Staff was super nice and helpful!

Awesome staff. Asked for more towels couple of times and they arrived within 5mins. Reception sent messages asking if we need anything else. Good breakfast. The rooms could be better maintained though, but overall I would stay again here

Good location. Dated but being renovated in July 25. Breakfast is average. Parking is expensive

Really dirty

Lots of large families at this location. The pool was open until 10pm i was very loud with music and kids in the pool area but at 10pm sharp the music and pool area quieted immediately I was pleasantly surprised with the staff and the wonderful pleasant,clean environment they create,

Excellent room in a good location

…

A estadia foi ótima! Os funcionários do hotel sempre muito receptivos e prestativos. Tivemos alguns problemas com o agendamento do serviço de quarto que por ser dia sim/dia não, eles pularam um dia e ficamos 3 dias sem limpeza. Além disso, durante os 14 dias, o alarme de incêndio foi acionado por engano, por duas vezes, na madrugada, o que causou um stress

I voiced my concerns to the front desk supervisor. He took care of it. He also let me know about future remodeling, which is definitely needed. Other than that, nice property - great location.

Nice place to stay

Shower curtain was too short. Breakfast had good variety.

First time traveling with my furry friends, and the hotel was amazing , good breakfast and was convenient with the stores and dinning options around.

Great location. Nice staff. Room smells of dog. Room duvet needs to be washed. Smelled dusty

Rooms are outdated, but ok. The bath tub kept dripping water, could shut it off. Called hotel to report it but they couldn't do anything about it because it was so late. Found a bug on our bed and couldn't sleep all night. Turned off our A\C unit but it kept turning on for a few minutes all night. Not up to Hilton standards at all. Breakfast ends at 9:30am too on a Sunday ? will not stay here again